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Cape Resorts Group
Cape May, NJ | Full Time
$29k-39k (estimate)
1 Month Ago
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Gecko Hospitality
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La Mer Beachfront Resort
Cape May, NJ | Part Time | Full Time
$29k-39k (estimate)
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Gecko Hospitality
Cape May, NJ | Full Time
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Gecko Hospitality
Cape May, NJ | Full Time
$39k-52k (estimate)
2 Months Ago
Front Desk Agent
$29k-39k (estimate)
Full Time 1 Month Ago
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Cape Resorts Group is Hiring a Front Desk Agent Near Cape May, NJ

Property: Beach Plum Farm 

Department: Front Office

Position: Front Desk Agent

Reports to: Senior Innkeeper

Position Overview: Attend to guest needs, including, but not limited to, registration, checkout and cashiering.

These duties may be described as, but not limited to:

  • Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information.
  • Accept payment for guest’s accounts both at the time of registration and check out.
  • Issue keys to and control entrance of safety. Post miscellaneous charges as requested.
  • Assist in providing guest with information regarding hotel facilities and local attractions. 
  • Book reservations over the telephone and at the front desk when required.
  • Maintain effective and complete communication with market staff, bellmen and housekeeping.

Other:

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Housing is available on request. Please visit our website https://capecareers.com/ for more information. 

Required Knowledge, Skills, Abilities:

  • Knowledge of computer programs, including, but not limited to, Property Management Program, Microsoft Word and Excel. 
  • Requires good communication skills, both verbal and written.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits.

Minimum Qualifications:

  • High school or equivalent education required.
  • One to two years in a public contact position.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Job Summary

JOB TYPE

Full Time

SALARY

$29k-39k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

07/17/2024

WEBSITE

caperesorts.com

HEADQUARTERS

CAPE MAY, NJ

SIZE

50 - 100

FOUNDED

1989

CEO

VIRGINIA E HEIM

REVENUE

<$5M

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About Cape Resorts Group

We are a family of hotels providing welcome; offering superior service and impeccable standards in settings that are relaxed yet elegant, luxurious yet fun, building loyalty, value and tradition for our guests, community, employees and partners. More than 25 years ago Curtis Bashaw renovated and opened a small seaside hotel called The Virginia in Cape May, New Jersey. Comfortable, sophisticated and appropriate to its historic seaside setting, The Virginia has become recognized as the finest hotel in New Jersey and recently was named as one of the top 25 hotels in the United States by Cond Nast ... Traveler. In 1995, Mr. Bashaw teamed up with Craig Wood and formed Cape Advisors to acquire the iconic Congress Hall and restore it as the heart and soul of Cape May. Their partnership has spanned 20 years with Craig focusing on New York residential development and Curtis on hospitality. New projects soon followed, including the Beach Shack, Sandpiper and Star Inn in Cape May and the 67 room Barons Cove in Sag Harbor which opened in May of 2015. To view available positions, vist http://www.CapeCareers.com. More
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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