Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours - RRSP company match - Paid vacation, sick and personal time - 10 paid company holidays - Paid Volunteer Time; giving back to our communities is important to us - Discounts on home and auto insurance - Employee Referral Bonus Program - Employee Recognition Program – convert your recognition points into gift cards - Employee Assistance Program – offers benefits to help you manage daily responsibilities - Access to training opportunities to advance further in your career Job Description We are looking for a talented individual…. To join our Customer Support team as a Support Specialist I. In this learning role, you will ignite your career in a rapidly growing industry by changing the way people use energy. Successful candidates with be based in the Greater Toronto Area to attend bimonthly meetings in our Toronto office. You're a great fit if you... Have prior experience with data entry and assisting customers Are able to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions Can be on camera during all video meetings Exhibit superb attendance Are tech savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously speaking to customers over the phone Must be fluent in Arabic, Spanish or French. Our newbie training will prepare you for smiling, dialing, and verifying pre-qualified program participants. You will learn all about our Company, the programs we support, and the systems and resources you will use daily to achieve productivity and quality goals. CLEAResult will provide all the necessary equipment. You will need to provide…. Internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum. Wireless connections, satellite or DSL are not acceptable. A private workspace with limited distractions and minimal background noise. Compensation Range $18.00 - $27.00 Depending upon experience Currency CAD Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Compensation Range Currency Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Additional Job Description We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale. OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.