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AAA Western and Central New York
Camillus, NY | Full Time
$117k-159k (estimate)
3 Weeks Ago
Retail Sales Manager
$117k-159k (estimate)
Full Time 3 Weeks Ago
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AAA Western and Central New York is Hiring a Retail Sales Manager Near Camillus, NY

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:
  • Medical, Dental, Life and AD&D Insurance
  • Potential for remote work & flexible work schedules
  • Pre-Tax & Roth 401(k) plan with company match
  • Health Spending Accounts with company contribution & Flexible Spending Accounts
  • Company Paid Short-term & Long-term disability
  • Paid time off
  • Tuition reimbursement & company-paid training programs
  • FREE AAA membership & travel / product discounts
Job Responsibilities40% Sales Management: Support all Club goals to include financial services, travel services, insurance growth, and membership growth and retention. Analyze data to evaluate, communicate and develop the performance of associates to drive growth and achieve sales targets. Provide on-going communication of sales results to associates. Work to develop new business and expand Travel and Insurance leads, opportunities and revenue. Achieve the identified company goal for satisfaction surveys as delivered from AAA National for accreditation. Ensure all team members support the organization’s business lines of Membership, Travel, Insurance and Visa (MTIV) with a focus on growth and retention.
25% Branch Operations: Manage and direct the operations of the Travel and Insurance Center. Oversee training associates in all travel center related services, new technology, and relevant policies and procedures. Identify and present solutions and new opportunities in processes, procedures and business development. Written communication is clear, to the point, and effective. Prepare and distribute all required reports for all travel center products and services. Ensure departmental budgets for capital and operating income and expenses are met.
25% Leadership: Identify, recruit and retain top performing employees; manage non-performing employees in accordance with company policy. Manage with the intent to motivate, train and develop. Provide timely, constructive feedback regarding progress of work and performance. Make well informed decisions, demonstrate initiative, use sound judgment, exhibit autonomy, and execute.
10% Customer Service: Provide resolution for escalated member concerns and ensure timely follow up is met. Observe and provide immediate coaching to associates to deliver exceptional customer or member satisfaction.
Job Specific Requirements
  • Requires strong Microsoft Office knowledge and PC skills.
  • Excellent verbal, written and presentation skills.
  • Must be able to resolve problems and work under pressure to diffuse member concerns.
  • Obtain and maintain required licenses or certifications including Travel Accident and Baggage Insurance.
Physical Requirements
  • Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
  • Must be able to lift, carry, push, pull a maximum of 25 lbs
CompensationThe mid-market salary range for this position is $70,158.00 to $77,953.00 plus an annual bonus opportunity. Starting salary is dependent on several factors including previous work experience, specific industry experience, and skills required. Our benefits package includes, but is not limited to, health and dental insurance, 401(k) plan with competitive match, , fully paid group life insurance, short and long term disability insurance, travel discounts and a free AAA membership.. To learn more visit: www.aaa.com/careers.

Job Summary

JOB TYPE

Full Time

SALARY

$117k-159k (estimate)

POST DATE

05/28/2024

EXPIRATION DATE

07/18/2024

WEBSITE

nyaa.com

HEADQUARTERS

Buffalo, NY

SIZE

<25

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If you are interested in becoming a Retail Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Sales Manager job description and responsibilities

They also assign sales targets to other business development agents.

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They are responsible for every aspect of the day-to-day supervision of sales, staff, and stock.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Sales Manager jobs

An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.

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Larger stores are more likely to employ retail sales managers than smaller stores.

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Those Retail Sales Managers who do attend college, typically earn either a Business degree or a Marketing degree.

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When hiring retail store managers, employers look for candidates with effective communication, analytical, leadership, and problem-solving skills.

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A professional Retail Sales Manager should also have a thorough knowledge of retail management best practices.

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Step 3: View the best colleges and universities for Retail Sales Manager.

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