At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: Small businesses have always been at PayPal’s foundation since the company’s inception. Today, PayPal serves over 34 million merchant accounts, and the vast majority are small businesses. PayPal aims to solve two core problems for these small businesses: helping them get more customers and helping them manage cash flow. To better enable PayPal to solve these problems, the Small Business and Financial Services Group has been formed with teams accountable for bringing together all products and services that help small business owners run and grow their businesses. The Director of Business Operations reports directly to the Head of Business Operations for the Small Business and Financial Services Group and leads a diverse set of priorities to ensure effective business management and team alignment. Job Description: PayPal is committed to helping small businesses thrive. That's why we've created the Small Business and Financial Services Group, a team dedicated to providing all the products and services small business owners need to run and grow their businesses. Your way to impact: The Director of Business Operations will play a key role in this mission. You'll lead a diverse set of priorities to ensure effective business management and team alignment. You'll also collaborate with cross-functional teams to define priorities, execute strategies, and measure results. Your day-to-day: Drive cross-functional collaboration to set clear priorities and ensure accountability for execution. Support the EVP and General Manager by leading strategy sessions and managing the group's performance scorecard. Lead key initiatives that support business performance, such as employee engagement, workforce planning, and organization design. Coordinate with Business Operations teams across the company to ensure alignment around goals and deliverables. Build a culture that is guided by our mission and values, and that champions diversity, equity, and inclusion. What do you need to bring: 10 years of business planning and experience in a large-scale, matrixed, high-growth environment. Proven track record of success in collaborating and executing in a fast-paced environment. Strong project management and organizational skills. Excellent communication and interpersonal skills. A passion for helping small businesses succeed. If you're ready to make a difference for small businesses, we encourage you to apply! **We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $118700 to $246290 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. Notice to Applicants and Employees who reside within New York City. Click here to view the notice. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. 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