We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.

Summary

Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
Essential Duties

• Forecasts goals and objectives for sales, gross and key expenses on a monthly and annual basis.

• Hires, motivates, counsels and monitors the performance of all used-vehicle sales employees.

• Prepares and administers an annual operating forecast and budget for the used-vehicle sales department.

• Understands, keeps abreast of and complies with federal, state and local regulations that affect used-vehicle sales.

• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.

• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.

• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.

• Develops, implements and monitors a follow-up system for used-vehicle purchasers.

• Maintains vehicle inventory. Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.

• Processes salesperson commission sheets daily and monitors the payroll records of all used-vehicle salespeople.

• Conducts daily and weekly sales and sales training meetings.

• Establishes and enforces product-knowledge standards.

• Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.

• Helps salespeople close deals.

• Ensures 100 percent turnover of each customer to F&I.

• Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory.

• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.

• Studies newspaper ads and any other sources available to find good-quality, low-mileage units.

• Appraises all incoming used vehicles.

• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.

• Plans and controls the display of used vehicles.

• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.

• Notifies the used vehicle department manager of anticipated delivery of purchases.

• Handles customer complaints immediately and according to dealership's guidelines.

• Attends managers meetings.

• Maintains professional appearance.

• Other tasks as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Minimum: Two to four years related experience and/or training; or equivalent combination of education and experience.

• Preferred: Four to ten years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• Valid Driver's License

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Baker Group we’re always looking for great talent. Whether it’s salespeople, mechanics, or people that are just good with numbers, we’re always on the lookout for the best and brightest to come aboard to help us out.

What We Offer:

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discounts on products and services
• Unique compensation plan
  • Competitive comp plan
• Paid training 
• Free lunch on Fridays