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Overview:
We are seeking a Front Desk Agent to join our team in providing exceptional customer service at our hotel. The ideal candidate will have a passion for hospitality and guest relations, ensuring a pleasant experience for all visitors.
Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide information about hotel services, amenities, and local attractions
- Operate phone systems and manage reservations
- Perform night audit duties as needed
- Maintain a tidy and organized front desk area
Requirements:
- Previous experience in a hotel or hospitality setting is preferred
- Proficiency in multilingual communication is a plus
- Knowledge of front desk operations and hotel management software
- Familiarity with night audit procedures is advantageous
- Excellent phone etiquette and customer service skills
- Ability to handle various guest situations with tact and diplomacy
Join our team as a Front Desk Agent to be part of a dynamic hospitality environment where your skills in customer service and hotel management can shine.
Job Types: Full-time, Part-time, Temporary, Contract, Seasonal
Pay: $15.00 - $20.68 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time | Temporary | Other | Contractor
Accommodations
$27k-35k (estimate)
04/24/2024
05/27/2024
lakewoodresort.com
OSAGE BEACH, MO
25 - 50
Private
JAMES CARUTHERS
$10M - $50M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.