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IMI
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Product support specialist
IMI Chambersburg, PA
$75k-96k (estimate)
Full Time | Durable Manufacturing 3 Days Ago
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IMI is Hiring a Product support specialist Near Chambersburg, PA

Benefits :

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

IMI is seeking a Product Development Engineer to support company goals to conceptualize, design, and test new products as well as drafting the specification for the manufacturing new products.

This position also formulates manufacturing specifications and performs design analyses to ensure all products meet industry standards and guidelines for functionality.

General Expectations : Adhere to the core values.

Drive : IMI employs individuals who have a clear passion for our business. We take action and are accountable to bring together all the efforts necessary to meet the challenge.

We work hard and are highly motivated to both succeed and help others do the same.

Joy : Being JOYFUL is a choice. We gain our JOY through creativeness, service, and a single-mindedness to see others prosper.

IMI teammates are full of enthusiasm, positive energy, and fun.

Humility : We believe that HUMILITY is a strong foundation of all our relationships. Humility is treating everyone with respect and not seeing ourselves as better or higher up than anyone else.

Rather, it is being able to deal with everyone on a shared, equal level, without prejudice.

Grit : Courage. Resilience. Excellence. Conscientiousness. These are inner strengths that characterize IMI employees, individually and collectively.

Whenever faced with a challenge, we take initiative to bring about positive results.

Others First : Our success is a shared success, and only comes when we take care of OTHERS FIRST. By focusing on, caring for, and meeting the needs of others before our own, we will achieve our individual and collective purposes both in business and in our personal lives.

Essential Responsibilities and Duties :

  • Overseeing the research and design of new product offerings.
  • Sourcing vendors and partners to conceptualize and design new products
  • Coordinate testing of new product offerings
  • Drafting specifications for the manufacturing of new products.
  • Assist in the fabrication of prototypes for testing.
  • Coordinate and assist in the fabrication and testing of prototypes throughout the design process to troubleshoot any potential problems.
  • Sample different materials, manufacturing processes, design tolerances, and other factors to find the best ones that suit the new product brief.
  • Fine-tune designs until they are ready for production.
  • Analyze existing products to identify areas for improvement and update current documentation.
  • Develop quality control criteria and safety guidelines.
  • Technical writing
  • Create or update documentation and manuals.

Qualifications :

Education : Bachelor’s degree in Engineering or a related field, or equivalent work experience.

Experience : Previous experience in product development. Industry-specific product experience preferred.

Skills & Abilities :

  • Strong analytical and problem-solving skills to resolve issues timely and use sound judgment to improve processes and drive change.
  • Knowledge / understanding of transportation services industry.
  • Drafting and machining experience.
  • Excellent level of personal organization, collaboration skills, and effective oral / written communication skills.
  • Experience in Microsoft Outlook and Excel required.
  • Must be able to manage time effectively and work independently without direct supervision.
  • Good working knowledge of manufacturing processes, materials, and quality control protocols.
  • Able to sit for extended time periods.
  • Able to lift up to 75 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification.

This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Last updated : 2024-06-05

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$75k-96k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

09/06/2024

WEBSITE

imiplc.com

HEADQUARTERS

HOUSTON, TX

SIZE

3,000 - 7,500

FOUNDED

2002

CEO

ANTONIO RAMOS

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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About IMI

We are a specialist engineering company that designs, manufactures and services highly engineered products that control the precise movement of fluids. We aim to deliver great solutions that tackle the most demanding engineering challenges. We help some of the worlds leading industrial companies operate their processes safely, sustainably, cleanly, efficiently and cost effectively. We operate through three divisions IMI Precision Engineering, IMI Critical Engineering and IMI Hydronic Engineering and employ around 10,000 people in over 50 countries around the world. Our purpose Our purpose is ... our reason for being. Its what motivates us all and makes us proud to work for IMI. Breakthrough Engineering for a better world. Our vision Our vision explains more about how we want to achieve our purpose. IMI will create tremendous value by solving key industry problems in attractive markets and working with the best. Our values Customer intimacy One big team Playing to win Integrity We deliver our sustainable, customer-focused solutions ever mindful of our responsibilities to our employees, our suppliers, our wider communities, and the environment. We also constantly reference and reinforce IMIs core values throughout our business. More
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The job skills required for Product support specialist include Problem Solving, Initiative, Written Communication, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Product support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Product support specialist positions, which can be used as a reference in future career path planning. As a Product support specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product support specialist. You can explore the career advancement for a Product support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Product Support Specialist job description and responsibilities

Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.

02/21/2022: Laramie, WY

Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.

01/25/2022: Worcester, MA

Develop knowledge bases and FAQs for product support activities.

01/24/2022: Las Vegas, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Product Support Specialist jobs

Use tools that boost speed and efficiency.

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Measure and analyze customer feedback.

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Listen, understand and take action.

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Step 3: View the best colleges and universities for Product Support Specialist.

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