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Incident Commander
NYC Careers Brooklyn, NY
$115k-147k (estimate)
Full Time 8 Months Ago
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NYC Careers is Hiring an Incident Commander Near Brooklyn, NY

Incident Commander

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Incident Commander

  • Agency: TECHNOLOGY & INNOVATION
Posted on: 10/11/2023
  • Job type: Full-time

Location

BROOKLYN

  • Title Classification: Exam may be required

Department

CYBER THREAT INTELLIGENCE

Salary range: $80,931.00 – $200,000.00

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
About New York City Cyber Command
The New York City Office of Technology and Innovation (OTI) Cyber Command is committed to protecting City systems and technology infrastructure that provide and enable vital services to New Yorkers from cyber threats, and helping residents become safer in their digital lives.
As the organization defending the largest municipality in the country, OTI Cyber Command is charged with directing citywide incident response, setting citywide cybersecurity policies and standards and working with city agencies to strengthen their cyber defenses.
Mission Statement
"To lead and execute an innovative, intelligence-driven, risk-informed cyber defense and response strategy - with the support of key partners and allies - that enables the city government to properly function and provide services to New Yorkers”.
Vision Statement
"New York City the most cyber-resilient city in the world"
Job Description
The Senior Advisor will work closely with the NYC Cyber Command executive team on policy, governance, communication, and special projects on behalf of the division. The Senior Advisor will assist in overseeing and supervising staff, including leading cyber workforce planning, resource management, stakeholder management efforts, and policy reviews. The Senior Advisor will also manage cross-function projects and programs.
Responsibilities include, but are not limited to:
  • Provide executive support with strategic planning and daily initiatives;
  • Drive strategies and priorities, facilitating the prioritization of tasks, workstream tracking, managing escalations and deliverables;
  • Act as a key point of contact with senior management and business unit stakeholders for cybersecurity-related communications;
  • Identify and address cyber workforce planning and management issues (e.g. recruitment, retention, and training);
  • Work with senior management to help define key performance indicators (KPIs) and metrics that align with key initiatives and deliver to non-technical individuals;
  • Work with agency project managers and product owners to balance and prioritize services to meet overall cybersecurity requirements, constraints, and objectives;
  • Develop detailed project plans to monitor and track progress;
  • Conduct frequent risk assessments and cost-benefit analysis to identify and resolve issues that may disrupt projects;
  • Coordinate across teams to ensure efficient allocation of existing resources and anticipate needs for new resources;
  • Perform needs analysis to determine opportunities for new and improved business process solutions;
  • Assess policy needs and collaborate with stakeholders to develop policies to govern cyber activities.
Hours/Shift: Day - due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
To Apply
  • Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
Please go to www.cityjobs.nyc.gov and search for Job ID # 609976
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
OTI participates in E-Verify
Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Preferred Skills
The successful candidate should possess the following: - 7 years experience in technical writing with published works. - Ability to achieve goals with minimal supervision self-starter. - Master of Public Policy, Public Affairs, Business Administration, or equivalent experience. - Policy expertise in the one or more of the following areas: information technology, cybersecurity, telecommunications, government administration, environment, public safety, and intergovernmental affairs. - Demonstrated experience with building relationships with a diverse array of internal and external stakeholders. - Excellent task management, information management, and organizational skills, as well as impeccable writing, copyediting, and proofreading skills. - Ability to gain the support of independent stakeholders. - Excellent written and verbal communication skills.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in \"1\" above; or
3. Education and/or experience equivalent to \"1\" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in \"1\" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in \"1\" above.

Preferred Skills
The successful candidate should possess the following:\n-\t7 years experience in technical writing with published works.\n-\tAbility to achieve goals with minimal supervision self-starter.\n-\tMaster of Public Policy, Public Affairs, Business Administration, or equivalent experience.\n-\tPolicy expertise in the one or more of the following areas: information technology, cybersecurity, telecommunications, government administration, environment, public safety, and intergovernmental affairs.\n-\tDemonstrated experience with building relationships with a diverse array of internal and external stakeholders.\n-\tExcellent task management, information management, and organizational skills, as well as impeccable writing, copyediting, and proofreading skills.\n-\tAbility to gain the support of independent stakeholders.\n-\tExcellent written and verbal communication skills.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

609984

Title code

82984

Civil service title

TELECOMMUNICATION MANAGER

Title classification

Competitive-1

Business title

Incident Commander

  • Experience level: Experienced (non-manager)

Number of positions

1

Work location

2 Metro Tech

  • Category: Technology, Data & Innovation

Job Summary

JOB TYPE

Full Time

SALARY

$115k-147k (estimate)

POST DATE

10/14/2023

EXPIRATION DATE

06/07/2024

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