5 Jobs in Brooklyn, MN
Sherman Associates is Hiring a Resident Relations Coordinator Near Brooklyn, MN
The Resident Relations Coordinator will be onsite at the management office front desk area to greet and direct current/perspective residents with a welcoming, positive attitude. Accountable for performing general receptionist, daily administrative duties and effective communication in order to provide a fiscally sound, well-maintained and socially healthy apartment community.
Schedule - Monday and Friday: 8am-5pm, Tuesday-Thursday: 9am-6pm
Essential Functions
- Welcomes and greets residents, visitors, and company personnel visiting the office.
- Answers phone calls within three rings and directs them to the proper person/department.
- Provides residents with information to answer questions and resolve concerns.
- Ensures resident needs are met by providing directions, explaining documents.
- Leads resident event coordination, planning, and execution.
- Surveys current residents and prospects for desired services.
- Delivers resident notices for facility upgrades, construction, and resident relocation requirements.
- Assists with resident retention program development.
- Assists residents with Tax Credit compliance paperwork required per their lease.
- Partners with teams to enter new Work Order requests from residents and/or staff.
- Assists leasing/property management team with answering phones, monitoring faxes, rent collections, and compliance processing.
- Performs office support tasks such as filing, sorting mail, mass mailings and photocopying.
- Assists with Resident move in/out scheduling inspection and follow up to close out files as needed.
- Keeps Property Manager informed at all times in the areas of resident complaints, suggestions for improvement of property performance, potential property liabilities or hazards, etc.
- Responsible for managing property calendar and email inbox ensuring communication is responded to or forwarded to the correct person/department.
- Maintains key log for all vendors, visitors, etc.
- Ability to communicate effectively with residents and perspective residents (written and verbal).
- 1-3 years of previous receptionist and/or administrative assistant experience required; experience in leasing / property management preferred.
- Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong work ethic and positive attitude.
- Ability to work independently; to prioritize and manage multiple tasks.
- Experience with diverse communities, including tenants limited English proficiency.
- Ability to respond to the unique cultural, economic and social needs and resources of residents, using these unique resources to meet their goals.
- Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
- As applicable, must possess a valid drivers license, reliable vehicle with insurance and safe DMV driving record.
- A passion for the mission, vision, and values of Sherman Associates.
- Office hours may vary due to the specific needs of the portfolio.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Low Deductible Health Insurance Plans
- Fully paid short term disability
- Fully paid life insurance
- Additional Supplemental Insurance Policies including
- Voluntary Accident & Critical Illness
- Hospital Indemnity
- Long-Term Disability
- Pet insurance
- Fully paid employee assistance program
- Fully vested 401k company match program
- 9 Paid holidays and competitive PTO program (starting at 15 days annualized – only add for residential)
- Starbucks and Hotel discounts
- Charitable giving strategy with corporate match
Job Summary
Full Time
Investment Management
$47k-60k (estimate)
06/01/2024
06/20/2024
sherman-associates.com
MINNEAPOLIS, MN
100 - 200
1978
Private
GEORGE SHERMAN
$10M - $50M
Investment Management
Related Companies
The job skills required for Resident Relations Coordinator include Property Management, Scheduling, Coordination, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Relations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Relations Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resident Relations Coordinator positions, which can be used as a reference in future career path planning. As a Resident Relations Coordinator, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Relations Coordinator. You can explore the career advancement for a Resident Relations Coordinator below and select your interested title to get hiring information.
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