Job Summary

Our Resort Valets provide an essential service to pet parents who drop off and pick up their fur babies. It is your smile and friendly demeanor that will greet each pet parent at the beginning and end of each day. Our Resort Valets should have excellent handling skills as pets are led with care throughout the facility. Resort Valets should act with a sense of urgency to ensure a positive experience for both the pet and its parents.

Essential Job Functions

• Assist clients in bringing pets, pet belongings, or store purchases to vehicles.
• Use the runner’s checklist daily.
• Interact with clients in a friendly professional manner when retrieving and releasing pets.
• Learn, remember, and identify dogs by name for all active clients, understand and identify universal canine body language and recognizable dog behaviors.
• Follow specific handling guidelines to safely navigate dogs throughout the facility.
• Follow specific guidelines for all boarder releases
• Ensure dogs are never permitted to greet each other on leash or in hallways.
• Observe condition of enclosures when releasing pets; report health concerns or unusual behaviors to kennel lead.
• Learn and follow color-coded caution system describing employee restrictions and permissions for dog handling.

Qualifications

• 1 years of Animal Care experience required.
• Professional pet industry experience is strongly preferred.
• Passionate about animal welfare. Treats all animals with compassion and kindness.
• Comfortable interacting with all dog breeds large and small.
• Experience entering, retrieving, maintaining customer databases.
• Follow rotating work schedule e.g. nights, weekends and holidays.
• Reliable and dependable. Maintain excellent attendance and punctuality.
• Strong work ethic. Sets high standards for self and others
• Must be able to climb 2 flights of stairs multiple times per day.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Vision insurance

Day range:

• Holidays
• Monday to Friday
• Rotating weekends

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Work setting:

• In-person

Application Question(s):

• Are you comfortable following strict guidelines and procedures for animal care and handling?
• Can you describe your experience working with dogs, including any relevant training or certifications?
• Are you comfortable working with dogs of all breeds and sizes, and in various environments (e.g., indoors, outdoors, in public spaces)

Experience:

• Animal care: 1 year (Required)
• Animal handling: 1 year (Required)

Ability to Relocate:

• Brockton, MA 02301: Relocate before starting work (Required)

Work Location: In person