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Desktop Support Technician
Cynet Systems Brewer, ME
$52k-65k (estimate)
Full Time | IT Outsourcing & Consulting Just Posted
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Cynet Systems is Hiring a Desktop Support Technician Near Brewer, ME

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Job Description :

  • Create and maintain operating system images, driver packages and task sequences in SCCM or MDT.
  • Security update management using SCCM or WSUS.
  • Working knowledge of OS deployment using SCCM & MDT.
  • Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools.
  • Requires detailed knowledge of Windows (Win 7 / XP / VISTA / Windows 8 / Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware.
  • Complete configuration, installation and support of equipment in an environment conducive to the specifications.
  • Applying modifications and customizations to the OS through registry modifications.
  • Develop / create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM.
  • Develop and deploy scripting and automation for image and application deployment / operational and maintenance in support of production systems and workstations, including batch and PowerShell scripting, PXE, .

msi development and modification.

  • Knowledge of BitLocker and Encryption.
  • Developing utilities and processes to optimize images and installation procedures.
  • Develop and document design specification and build processes.
  • Troubleshooting / debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.
  • Full Understanding of downloading and and deploying software updates using SCCM 2012, Creating Packages, Applications, Task sequences.
  • Experience in creating and providing sccm database reports.
  • Knowledge Microsoft Office and Office 365 Proplus Product suites and administration.
  • Deploying SCCM OSD Task Sequences.
  • Knowledge of Azure AD and Azure domain join.
  • Define / test and certify client computing hardware standards and configuration for end users.
  • Security hardening for Windows client operating systems.
  • Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment.
  • Good Knowledge of Windows 10 operating system is a must.
  • Good Command on SCCM 2012 or later versions.
  • Experience in Handling Windows Imaging Project.
  • Good Command on ImageX or DISM tool, Dell Kace.
  • Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer.
  • Application Compatibility Toolkit.
  • Windows System Image Manager.
  • OSCDIMG,BCDBoot,etc.
  • Windows Reinstallation Environment.
  • User State Migration Tool(USMT).
  • Windows 7 / 8.1 / 10 / 2008R2 / 2012R2.
  • Backup and Disaster Recovery Solutions.
  • Networking concepts including IP addressing, DHCP, DNS, etc.

Soft Skills :

  • Excellent communication and conversation skills (Verbal and Written).
  • Good documentation skills.
  • Good working knowledge of MS OFFICE (Including MS Project and Visio.
  • Should have great customer handling skills.
  • Able to handle unforeseen situations.
  • Ability to communicate technical issues clearly in person, on the telephone and in written documents.
  • Good problem analysis and problem solving skills.
  • Strong customer focus and good teamwork skills.

Skills and Experience :

  • Experience in Linux / Unix platforms installation & imaging.
  • Experience in software development, processes, and methods.
  • QA / Software Testing / Troubleshooting experience.

Experience :

Relevant 5-7 Years.

Certification Requirements :

  • Preferred to have 70-680,70-698,70-697,70-698, 70-689,70-692,70-687,70-688.
  • Compulsory MCSE / MCITP / MCSA / MCTS.
  • Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012).
  • 22 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$52k-65k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

08/01/2024

WEBSITE

cynetsystems.com

HEADQUARTERS

ARCOLA, VA

SIZE

500 - 1,000

FOUNDED

2010

CEO

ASHWANI MAYUR

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

02/23/2022: Florence, AL

Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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Perform upgrades and configuration of desktop and related peripherals.

02/19/2022: Durham, NC

Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

01/23/2022: Vallejo, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
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