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Engage8 Solutions
Brentwood, TN | Full Time
$57k-74k (estimate)
2 Weeks Ago
Engage8 Solutions
Brentwood, TN | Full Time
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gpac
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Client Services Associate
Engage8 Solutions Brentwood, TN
$57k-74k (estimate)
Full Time 2 Weeks Ago
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Engage8 Solutions is Hiring a Client Services Associate Near Brentwood, TN

Do you believe that all it takes is a little communication and a smile to solve most problems?
Are you passionate about introducing solutions to clients they haven't even been aware of?
Are you ready to grow your career and work for a company that you believe in?
Three times yes? Then we need to meet you!
Engage8 Solutions is looking for a Client Services Associate to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Client Services Associate, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal Client Services Associate has a hunter-mentality and is not afraid to roll their sleeves up.
What You Will Accomplish Every Day As A Client Services Associate:
  • Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
  • Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
  • Work cross-functionally with the Client Services Associate and Quality Assurance teams to evaluate and execute industry-leading client experiences
  • Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
  • Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
  • Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
  • Ensure that all standard operating procedures are successfully executed and maintained by all Client Services Associate team members
What You Bring to the Client Services Associate Role:
  • Bachelor's degree from accredited college or university preferred but not required
  • 2-4 years of experience working in the business-sphere in a client-facing role
  • Team player able to work effectively and collaboratively to meet goals and client deadlines
  • Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
  • Thrive in a fast-paced, entrepreneurial environment
  • Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team
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Job Summary

JOB TYPE

Full Time

SALARY

$57k-74k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/20/2024

Show more

Engage8 Solutions
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Engage8 Solutions
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The job skills required for Client Services Associate include Client Service, Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Associate positions, which can be used as a reference in future career path planning. As a Client Services Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Associate. You can explore the career advancement for a Client Services Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Associate job description and responsibilities

A client service associate works as a financial assistant and financial advisor to clients.

02/03/2022: Oklahoma City, OK

Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

03/03/2022: Brownsville, TX

Client services representatives manage client relationships and provide customer support.

03/31/2022: Pierre, SD

A client services associate prepares orders relating to buying and selling stocks and calculates the associated brokerage fees, transfer taxes and commissions.

01/29/2022: Bridgeport, CT

Provided daily financial transaction services for clients while delivering excellent customer care.

03/18/2022: Lincoln, NE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Associate jobs

These positions require familiarity with customer services tools and programs.

04/05/2022: Washington, DC

Client services associates also should have strong math, time management and critical thinking skills.

01/22/2022: Pine Bluff, AR

These associates provide administrative and client support to financial advisers.

03/03/2022: Jacksonville, FL

Client Services Associate must be excellent communicators capable of leading a team.

02/25/2022: Jackson, MS

And strong client relations skills are key to building and maintaining long-lasting business relationships.

01/26/2022: Provo, UT

Step 3: View the best colleges and universities for Client Services Associate.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College