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Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios.
Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale.
Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets.
Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging.
Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more.
At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today.
Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions.
By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds.
This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.
What we are looking for :
The Tier 2 Support Specialist (Bilingual) is responsible for providing technical support for the Stem products to our customer base as well as our support team members.
Support responsibilities include coordinating customer’s installations using internal resources and vendor support. This position provides support to end users by handling service requests from our customer base.
This individual is accountable for ensuring effective support to our clients by providing assistance and coordination necessary to resolve requests in a timely and accurate manner.
The ideal candidate will be customer-focused and work with different teams who have a vested interest in the client.
Applicants interested in learning about renewable energy should continue reading below.
Responsibilities :
Qualifications :
Work Environment :
Salary Range
$22.81 - $31.97
Stem, Inc . is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
Last updated : 2024-05-24
Full Time
$63k-80k (estimate)
05/26/2024
08/19/2024
The job skills required for Support specialist include Technical Support, Installation, Verbal Communication, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
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Tech support specialists need good communications skills.
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Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.