11 Jobs in Bluefield, WV
Bill Cole Automall is Hiring a Remote Online Customer Service Specialist
Job Description:
- Will handle all incoming internet, email, social media, text, chat and phone inquires
- Will be available to respond to inquiries in a prompt, professional, well-spoken manner
- Assist customers in appropriate vehicle selection
- Must be able to conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Will deliver inquiries/messages intended for other sales personnel and departments promptly
- Will work with all Sales and Management staff to obtain customer satisfaction during dealership experience.
- Must have good verbal and written communication skills
- Must be available to work Monday thru Sunday from hours of 8:30am to 7pm, or any variation ranging during open business hours
- Must have the ability to adhere to attendance guidelines, requiring regular attendance is an essential job function
- Must be proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Must be self-motivated and goal oriented
- Must be able to hit sales quotas and closing percentages
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Job Summary
Full Time
$35k-46k (estimate)
05/31/2024
06/17/2024
Related Companies
The job skills required for Online Customer Service Specialist include Customer Service, Written Communication, Time Management, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Online Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Online Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Online Customer Service Specialist positions, which can be used as a reference in future career path planning. As an Online Customer Service Specialist, it can be promoted into senior positions as a Chat Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Online Customer Service Specialist. You can explore the career advancement for an Online Customer Service Specialist below and select your interested title to get hiring information.
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