AFT Central Support is looking for a DevOps Engineer to join our team! In this role you will contribute to improving development and operational excellence of multiple warehouse technology services utilized by our customers.

Each day, millions of customer shipment are processed worldwide through AFT services. Our team works on tools that enforces Engineering best practices that ensures availability and scalability of these production services that process millions of shipments.

We are looking for DevOps engineers who are excited to work on complex system software and are passionate about solving availability and scalability challenges in innovative ways.

As a DevOps Engineer, you’ll be responsible for design our system architecture. You'll own and implement specific components of the system.

You'll collaborate closely with other engineers in the organization, identify areas of improvement and opportunities for automation and drive them to closure.

As an experienced engineer, you will provide technical experience to the team, drive best practices, mentor other engineers and drive continuous improvements in engineering and operational excellence.

Key job responsibilities

Primary responsibilities include , diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, , C / C , JAVA), debugging and executing persistence solutions queries, updating, tracking and resolving technical challenges.

Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating / enhancing our current software, automation of support processes, documentation of our systems, manage AFT org level operational cadence and programs.

The ideal candidate must be detail , have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure.

You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Please note travel might be required.

A day in the life

A typical day on our team involves collaborating with other engineers to deploying software through our large automated systems, and operationally supporting your newly deployed software.

You will seek out new approaches to automate fixes for operational issues, use AWS services to solve design problems, and engage other internal teams to integrate your applications with theirs.

You'll be part of a world-class team in an inclusive environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include :

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people.

We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Central Support

AFT’s Central Support team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services / solutions across AFT’s product portfolios.

We are open to hiring candidates to work out of one of the following locations :

Bellevue, WA, USA

BASIC QUALIFICATIONS

• 4 years of software development, or 4 years of technical support experience
• Experience scripting in modern program languages
• Experience troubleshooting and debugging technical systems
• Experience in agile / scrum or related collaborative workflow
• Experience troubleshooting and documenting findings

PREFERRED QUALIFICATIONS

• Knowledge of distributed applications / enterprise applications
• Knowledge of UNIX / Linux operating system
• Experience analyzing and troubleshooting RESTful web API calls

Last updated : 2024-05-20