Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. **Must be commutable to the Belfast, Maine office. This is not a remote position** The Analytics Manager role works within the Product Optimization subdivision and is focused on supporting R&D execution and the support teams that deliver product to external clients. Our team’s data assets drive insights, best practices, and workflow optimization across the Chief Product Officer’s division. Our reports unlock data to enable ELT-level decision making, transparency into the entire Product Lifecycle, and enhance R&D reporting accuracy. This role is focused on being at the cutting edge of business analytics as a part of both a larger cross-divisional strategy, as well as on smaller, team orientated, programs. The role requires a large degree of data analysis, reporting, stakeholder management, and project management. This role is an office-first hybrid position with an expectation of travel of <10%. The focus of this role will be to accelerate and scale our Research Operations by analyzing user research data to derive actionable insights that guide product development and enhancements. Through the application of advanced statistical tools and methodologies, this role will ensure the precise interpretation and clear communication of complex datasets to stakeholders. Additionally, by identifying trends and patterns in the data collection process, the analyst will enhance the efficiency and effectiveness of our user research initiatives, contributing significantly to the optimization of Research Operations. Responsibilities: 50% - Maintain, Analyze, and Execute on Analytics Based Projects Ability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively Create new data sets, metrics, and build internal reporting tools to support R&D execution Analyze Research Operations data to identify and deliver key insights, and implement service enhancements through tooling and process improvements 30% - Project Management Maintain effective project management, communication, and partnership over projects across all impacted stakeholders Work directly with internal stakeholders to understand their needs and business goals Use stakeholder feedback as an input to future offerings and use stakeholder feedback to inform future offerings and as a means to develop subject matter expertise 20% - Strategic Projects Collaborate with senior team members to develop end user reporting and analytics Strong communication and presentation skills to keep key stakeholders up to date and to build relationships Required Skills: 5 or more years of experience with data aggregation, analysis, data modeling and reporting using PL/SQL and either PowerBI or Tableau Ability to design, implement, and maintain documentation for procedures, educational materials, and tooling releases Experience working with research data and performing statistical analysis Experience with any of the following preferred: PowerShell, Python, Salesforce, etc About athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our company culture might be our best feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance. https://www.athenahealth.com/careers/equal-opportunity United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you. Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert Please be aware of questionable job offers that are not affiliated with athenahealth. athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits. The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer. Important information for job seekers: athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging. athenahealth will never request money for the opportunity to apply or work for athenahealth. athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process. If you feel that you have been a victim of such a scam, please send an email to: askhr@athenahealth.com