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Call Center Representative
$47k-59k (estimate)
Other 1 Week Ago
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Four Seasons Heating, Air Conditioning, Plumbing, Electric is Hiring a Call Center Representative Near Bedford, IL

About UsFour Seasons is Chicagoland’s most trusted provider of heating, air conditioning, plumbing, and electrical services. Founded in 1971, the three pillars of our customer service have been availability, experience, and honest pricing.
Four Seasons Heating, Air Conditioning, Plumbing, and Electric is seeking a Call Center Representative. If you enjoy identifying, researching, and resolving customer questions this would be a great opportunity for you!
Office Location: 5701 W. 73rd Street, Chicago, IL 60638
Hours: 2:30pm – 11:00pm
Compensation Range: $16.00 - $19.00/ Hourly (based on experience)Responsibilities
  • Schedule customer appointments based on availability.
  • Provide customers with basic information about Four Seasons HVAC, Plumbing, and Electric.
  • Provide exceptional customer service/Quality of Care
Required Qualifications
  • Ability to multi-task and willingness to learn.
  • Type minimum of 30wpm
  • Excellent verbal and written communication skills
  • At least 3 years customer service and/or call center experience.
  • Flexibility to work overtime, weekends, and holidays.
  • Experience handling high call volumes.
  • Provide 3 long standing professional references
What’s In It For You
  • 401K
  • 401K matching
  • Dental, Health, Vision Insurance
  • Short Term and Long-Term Disability Insurance
  • Paid Training
  • Paid Time Off
Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.
#indsj

Job Summary

JOB TYPE

Other

SALARY

$47k-59k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/20/2024

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The job skills required for Call Center Representative include Customer Service, Call Center, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
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