The Director for Enterprise Applications is responsible for the general oversight of the Banner ERP system, including but not limited to the system application integration, technical troubleshooting, and issue resolution. This Director for Enterprise Applications is responsible for the supervision of the ERP team and their projects, duties and responsibilities. This is an exempt position and it reports to the Assistant Vice President for Information Technology Services.

DUTIES AND RESPONSIBILITIES

• Maintain responsibility for all aspects of ERP system applications integration, technical troubleshooting, and issue resolution.
• Lead all ERP projects in conjunction with the Assistant Vice President for Information Technology, provides oversight of the change management process, migrations, and ensures timely patches and upgrades processing.
• Work with internal and external stakeholders to research, recommend, plan, and deploy new solutions that enhance productivity and efficiency.
• Serve as the primary college liaison with the Ellucian Cloud team.
• Ensure the ERP team provides consistent system stability, reliability, availability, exceptional customer service, and successful implementation of project objectives.
• Meets standards and industry best practices including development, installation, security, and systems development lifecycle.
• Develop, track, and maintain key performance indicators to measure team success based on quantitative and qualitative data.
• Maintain a technical working knowledge of all applications in the portfolio including system capabilities, enhancements, customers, interfaces, data quality, and security protocols.
• Develop and maintain overall ERP system procedures and assists with overall development and maintenance of department-wide policies and procedures.
• Performs related duties as required

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must regularly carry up to 35 pounds and move up to 15 pounds. Must be able to operate a personal computer.

MINIMUM QUALIFICATIONS

• Bachelors degree in Information Systems, computer science or related area
• 10 or more years of experience in working with ERP systems in a higher education setting
• 5 or more years of personnel supervision and team leadership experience
• Experience in system design, selection, installation and conversion is required
• Experience with Oracle SQL and PL/SQL, Argos Reporting Software

PREFERRED QUALIFICATIONS

• Masters degree in Information Systems, computer science, or related area
• Experience with Ellucian Banner ERP system is highly preferred
• Experience with Windows and Linus operating systems and scripting