2 Jobs in Barre, PA
Eligibility Screening Services is Hiring an Eligibility Representative Near Barre, PA
Responds to telephone and/or written inquiries from employees, managers and vendors (phone, email, voicemail, fax) using predefined scripts.
Advises employees on how to utilize self-service platform to perform self-service transactions.
Develops broad base of knowledge with respect to CHS processes and protocols to leverage efficiency and efficacy.
Executes Call Center responses, providing a high standard of customer service and satisfaction.
Maintains performance metrics in line with Call Center key performance indicators (KPIs).
Effectively manages own workload.
Contributes, where appropriate, to the identification of Call Center effectiveness, efficiency and process improvement opportunities and related measurement metrics; executes against effectiveness measurement metrics.
Skills Preferred:
High school diploma required
At least 1 year customer – facing experience required
Insurance verification experience preferred
Job Summary
Full Time
$38k-46k (estimate)
05/24/2024
07/22/2024
essconnection.com
Franklin, TN
<25
Related Companies
The job skills required for Eligibility Representative include Customer Service, Call Center, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be an Eligibility Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Eligibility Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Eligibility Representative positions, which can be used as a reference in future career path planning. As an Eligibility Representative, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Eligibility Representative. You can explore the career advancement for an Eligibility Representative below and select your interested title to get hiring information.
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