14 Jobs in Bangor, ME
Versant Power is Hiring an IT ANALYST II (OPERATIONAL TECHNOLOGY) Near Bangor, ME
We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.
Position OverviewThis position exercises a high degree of independent judgement and discretion in its responsibility for configuring, managing, monitoring and maintenance of IT and OT systems including our GIS (Geographic Information Systems) and Advanced Metering Infrastructure (AMI) commercial and residential systems.
Essential FunctionsPerforms such duties as, but not limited to the following:
- Supports the design, development and testing of applications, changes, and upgrades associated with the specified applications and related integration tools.
- Provides administration, technical support, maintenance, development and troubleshooting for AMI/MDM/MV90/GIS systems.
- Knowledge of CIS (Customer Information Systems) and GIS (Geographic Information Systems) for integration to AMI/MDM/MV90.
- Provides support to internal customers by providing reports, queries, data analyses, analysis and problem resolution.
- Responsible for analyzing system log files, notification messages, identification of field hardware and communication failures. Ensure problems are resolved in a timely fashion.
- Shares in supporting the 24X7 operations monitoring of “critical” AMI / GIS system alarms.
- Develops and maintains necessary working relationships with external service providers, vendors and other support personnel to resolve issues and ensure efficient operations.
- Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management.
- Complies with internal audit requirements, test policies and change control processes.
- Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan.
- On-Call rotation support.
- Performs other duties and responsibilities as assigned by the Manager of Operational Technology.
- Associate degree, or equivalent training / experience is required.
- Previous experience providing support and troubleshooting of IT applications is required.
- Experience with utility metering software is desired.
- GIS (ESRI / GE Smallworld) experience is preferred.
- Outage management system experience would be an asset.
- Working experience with AMI/IEE/MDM/MV90 is desired.
- Strong analytical skills, working knowledge of databases, spreadsheets, queries, reporting/presentation software, and telecommunications required.
- High degree of customer sensitivity required.
- Position requires a clear understanding of utility issues, operations and priorities; an understanding of electrical system is preferred.
- Ability to multitask and handle multiple assignments concurrently required.
- Strong customer service ethic and the ability to work independently or in teams, with minimal supervision required.
- Must possess excellent written and oral communication skills.
- Experience with utility application systems, billing systems and/or electrical infrastructure and design would be an asset.
- Must be willing to travel for training and User Group participation.
- Position requires identity verification and seven-year criminal background check with update at least every seven years pursuant to NERC standards.
- Position requires a valid driver’s license.
- Position is substantially sedentary.
- Position may require site visits.
- Excellent organizational and interpersonal skills.
- Excellent oral and written communications skills.
- Position requires visual and mental concentration.
- Requires extensive computer use.
- Position may be somewhat stressful.
- Extra hours may be required.
- Occasional travel is required.
- Versant Power is a tobacco free and fragrance-free workplace.
- WORKING SCHEDULE: Usual work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday. Working between 40-50 hours may occur to meet deadlines. Off-hour monitoring of emergencies is anticipated. On-call rotation is required.
DisclaimerVersant Power is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Job Summary
Full Time
$80k-99k (estimate)
05/31/2024
06/26/2024
versantpower.com
<25
The job skills required for IT ANALYST II (OPERATIONAL TECHNOLOGY) include Troubleshooting, Customer Service, Technical Support, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT ANALYST II (OPERATIONAL TECHNOLOGY). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT ANALYST II (OPERATIONAL TECHNOLOGY). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT ANALYST II (OPERATIONAL TECHNOLOGY) positions, which can be used as a reference in future career path planning. As an IT ANALYST II (OPERATIONAL TECHNOLOGY), it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT ANALYST II (OPERATIONAL TECHNOLOGY). You can explore the career advancement for an IT ANALYST II (OPERATIONAL TECHNOLOGY) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
