Northern Light Eastern Maine Medical Center

Department: Radiation Oncology

Position is located: Lafayette Building

Work Type: PRN

FTE: Variable

Work Schedule: Variable

Summary:

The Radiation Therapist Assistant will be responsible for scheduling daily radiation therapy treatments, Special Procedures, and New Start appointments given at time of simulation. The RT Assistant will help maintain efficient treatment schedules, making sure all patients have adequate treatment durations. If openings occur on the machines, the RT Assistant will call patients to come in earlier. Assist the Radiation Therapists with patient communication if a treatment machine is unavailable.

Will make any patient-requested scheduling changes as appropriate and if machine is availability. Will place SIM reminder calls to patient’s pre-sim to emphasize special instructions dictated by the Radiation Oncologist. Will help arrange transport for all inpatients acting as the liaison between the Radiation Nurses, the Radiation Therapists, and Medcom transport. The RT Assistant will ensure all treatment and sim rooms are fully stocked with supplies and linen, and empty linen carts as needed. This employee will help with the cleaning and tidying of treatment waiting rooms. They will assist patients filling out their Oral Contrast assessment sheets. Reconciles billing charges and notifies Radiation Therapist if a discrepancy is noted. Actively participates in other duties as assigned by the Radiation Oncology Manager.

Responsibilities:

• Assists Radiation Therapist in a clinical manner such as transporting patients, helping with setups, giving contrast 
• General office tasks such as scheduling Radiation patients for daily treatments and/or special procedures 
• Other Duties 

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Electronic medical record software.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
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• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Experience browsing, researching and finding information on the internet.
• Word processing, spreadsheets, data entry, database experience and other computer related skills.
• Multi-line Phone
• Photocopier
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
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• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
• Troubleshooting

Education

• Required High School Diploma/General Educational Development (GED)Associate's degree preferred

Working Conditions

• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Potential exposure to noxious odors.
• Work with computers, typing, reading or writing.
• Prolonged periods of walking.
• Prolonged periods of sitting.
• Lifting, moving and loading less than 20 pounds.