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Sr. Operations Manager
Amazon Baltimore, MD
Apply
$147k-181k (estimate)
Full Time | Transportation 4 Days Ago
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Amazon is Hiring a Sr. Operations Manager Near Baltimore, MD

DESCRIPTION

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
We are open to hiring candidates to work out of one of the following locations:
Baltimore, MD, USA

BASIC QUALIFICATIONS

A completed Bachelor’s Degree from an accredited university
US citizen or permanent resident
7 years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Experience with performance metrics and process improvement and Lean techniques
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

PREFERRED QUALIFICATIONS

• Degree in Engineering, Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$147k-181k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

HEADQUARTERS

RANDALLSTOWN, MD

SIZE

25 - 50

FOUNDED

2018

REVENUE

$50M - $200M

INDUSTRY

Transportation

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The following is the career advancement route for Sr. Operations Manager positions, which can be used as a reference in future career path planning. As a Sr. Operations Manager, it can be promoted into senior positions as an Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sr. Operations Manager. You can explore the career advancement for a Sr. Operations Manager below and select your interested title to get hiring information.

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