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Nova
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Service Manager
Nova Ballston Spa, NY
$90k-116k (estimate)
Full Time | Business Services 5 Days Ago
Save

Nova is Hiring a Service Manager Near Ballston Spa, NY

Our Global Business Group at Nova is looking for a Territory Service Manager who is a self-starter, has a positive attitude, is a team player, and can support and in-directly manage service account throughout US and Europe's customer sites in a professional manner and focuses on all service's business aspects. Planning and overseeing new initiatives, research and developing new opportunities, increasing value to the customers, attending customer's meetings. Work closely with the account, sales team and service teams and HQ service managers.

Service Manager, based in US (Portland, Bay Area, Albany (NY) will be considered) as a primary site supporting Nova customers across Europe and US.

About us:

  • Nova provides insights into process control in the world's most technologically advanced industry. We employ physics, mathematics, algorithms, software and hardware expertise to redefine the limits of what is possible in semiconductor manufacturing.
  • We invite you to join our dreamers and winners and brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers.
  • We dive deep to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology.

Why Nova:

  • Certified Best Places to Work from "Great Places to Work" in 2022 & 2023 (Rated by our employees) Top 30 in our industry category
  • Doubled in revenue from 2020 to 2022
  • Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
  • Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$90k-116k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

07/23/2024

WEBSITE

mcarthur.net

HEADQUARTERS

VIENNA, VA

SIZE

25 - 50

TYPE

Private

CEO

JERRI BROWN

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Service Manager include Initiative, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College