2 Jobs in Ballston Spa, NY
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Penda Aiken, Inc is Hiring an Inbound Call Center Representative Near Ballston Spa, NY
Compensation: $18.92 per hour
Hours : 40 hours per week.
Benefits: Health, dental and vision benefits, 7 paid and 4 unpaid holidays, up to 56 hours of sick leave. Two weeks' vacation after 1st year. Great work environment. Room for growth after 6 months of employment. Brand new facility with new tools to work with. Commitment to a health work - life balance.
All candidates must live within commutable location as you will be onsite 5 days a week.
We are interviewing and hiring ASAP for HIGH VOLUME Call Center Representatives!
Note: The Call Center Representative will be starting late June to Early July.
Job Description:
- Answer incoming calls and make outbound calls using both electronic and paper-based documentation systems.
- Utilize verbal communication strategies and apply problem-solving skills to effectively elicit information to identify immediate needs of callers.
- Accurately gather and verify demographic information using standard computer software and systems.
- Document all call information accurately and according to approved operating procedures using multiple software applications.
- Always maintain professionalism and a positive attitude, even when dealing with difficult situations.
Required Qualifications for Call Center Representative:
- 6 month high volume call center experience MANDATORY!
- A drivers license and reliable transportation required as there is no public transportation in the area.
- Experience with MS Office – Word, Excel, and Outlook.
- Experience using Vector is a major plus!
- Must be able to work within the operational hours of 7 am – 7 pm Monday to Friday, & Saturday from 8 am – 2 pm. (Life schedules ARE taken into consideration.)
- Recognition and problem resolution for mid-to-high level customer service issues
- Must be self-motivated, dependable, detail-oriented and enjoy working in a team-oriented environment.
Recruiter: P. Jones
Email: PJones@PendaAiken.Com
Job Type: Full-time
Pay: $18.92 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Ability to Commute:
- Ballston Spa, NY (Required)
Work Location: In person
Job Summary
Temporary | Full Time
Business Services
$34k-44k (estimate)
06/02/2024
06/10/2024
pendaaiken.com
BROOKLYN, NY
100 - 200
1990
Private
PENDA AIKEN
$10M - $50M
Business Services
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The job skills required for Inbound Call Center Representative include Customer Service, Call Center, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Inbound Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inbound Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Inbound Call Center Representative job description and responsibilities
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Career tips from people on Inbound Call Center Representative jobs
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