9 Jobs in Bakersfield, CA
Rojas Solutions, Inc. is Hiring a (CSR) Customer Support Representative Near Bakersfield, CA
Our Culture:
- Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm
- Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors
- Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual’s unique perspective is heard
- Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity
- Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service
- Contribute to outreach initiatives and promote enrollment programs to potential customers by directly engaging with members of the community
- Support customers by providing information about enrollment prerequisites, processes, and available services
- Review and verify customer eligibility based on specific criteria, such as age, income, or enrollment prerequisites
- Ensure applications are input into our system correctly and the required supporting materials are provided
- Adhere to government compliance protocol and maintain professionalism at all times
- Collaborate with the Customer Support Representative team to evaluate the efficiency of enrollment programs and recommend enhancements as needed
- High school diploma or equivalent preferred
- Previous background in sales, community outreach, or a customer-facing role
- Confident in engaging directly with community members and effectively presenting information to potential customers
- Passionate about helping others and eager to make a difference in the community
- Comfortable working independently or as part of a team
- Ability to work in a fast-paced environment
- Ability to work a flexible schedule as needed, including evenings and weekends
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Job Summary
Full Time
$48k-61k (estimate)
03/16/2024
06/30/2024
The job skills required for (CSR) Customer Support Representative include Customer Service, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a (CSR) Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by (CSR) Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for (CSR) Customer Support Representative positions, which can be used as a reference in future career path planning. As a (CSR) Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary (CSR) Customer Support Representative. You can explore the career advancement for a (CSR) Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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