Application Procedure:

Please submit a cover letter and resume detailing your qualification. No phone calls or letters. Submit your resume, cover letter, and any additional materials to JOBS@bostonhousing.org. Deadline: Friday, May 31, 2024. Please be sure to identify the position you are applying for..

General Description:

ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through its Public Housing communities and Section 8 rental assistance programs, BHA provides housing assistance and services to more than 58,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to racial equity and justice in housing and related fields that disproportionately impact Black, Indigenous, and people of color (BIPOC) communities.
DIVERSITY AND INCLUSION:
As a proud to be an Equal Opportunity Employer, qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA residents, leased housing residents, and low-income persons. As a housing authority, we recognize the historical role that residential racial segregation has played in the City of Boston. The BHA of today and in the future will actively address and dismantle barriers to becoming a diverse, equitable, and inclusive city.
ABOUT THE JOB:
Under the general supervision of the Assistant Director of Language Access Services/Grants, and working closely with other Community Engagement staff, the Service Coordinator is responsible for the on-site Coordination and Implementation of the service component of the ROSS 2022 self-sufficiency program at selected BHA family public housing developments, as needed, and provides case management to residents via household assessments and service plans.

Duties & Responsibilities:

• Provides case management services (intake, assessment, develop arid monitor goals) including job search assistance to residents at selected public housing developments.

• Conducts outreach, recruitment and client tracking of residents utilizing the self-sufficiency services and the Provider network.

• Develops effective relationships with neighborhood health and other service providers and collaborates with the same agencies to ensure delivery of services to residents of selected BHA developments.

• Serves as a liaison with community agencies providing social services to the selected BHA developments.

• Responds to management referrals regarding resident household issues that may impact upon tenancy.

• Creates appropriate plans of action to address issues with residents.

• Participates, attends, and coordinates meetings with the Property Managers and the Tenants Associations, resident committees, services providers, community groups and professional organizations as required.

• Prepares monthly performance report and maintains files on all his/her program participants.

• Performs other related duties as required.

Minimum Qualifications & Experience:

Bachelor Degree with two (2) years experience working with families, youth, elders and people with disabilities, or MA/MSW with two (2) years of related experience. Experience may be substituted for formal educational requirements. A minimum of two years of combined experience in social services delivery, program administration, and case management. Excellent written and oral skills, strong interpersonal and organizational skills. Experience working in public or other affordable housing environments a plus. Computer literacy required. Bilingual applicants are strongly encouraged to apply. The ability to work in a public housing setting and nights and weekends when needed is a necessity.
BHA BENEFITS:
BHA's generous benefits package includes 14 paid Holidays, 3 Personal Days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City's pension plan, and healthcare through the Commonwealth, and much more.