Summary
This position is located in the National Credit Union Administration, Southern Region. The Associate Regional Director (Programs), is responsible for participating with the Regional Director in planning and implementing the region's technical field program which involves the examination and supervision of federally insured credit unions.
This job is open to

• Career transition (CTAP, ICTAP, RPL)
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.
• Veterans

Clarification from the agency
All U.S. Citizens and ICTAP eligibles.
This job is also open in another announcement to:

• Career transition (CTAP, ICTAP, RPL)
• Federal employees - Competitive service
• Individuals with disabilities
• Land & base management
• Military spouses
• Peace Corps & AmeriCorps Vista
• Special authorities
• Veterans

This job is also open in another announcement to:

• Career transition (CTAP, ICTAP, RPL)
• Federal employees - Competitive service
• Individuals with disabilities
• Land & base management
• Military spouses
• Peace Corps & AmeriCorps Vista
• Special authorities
• Veterans

Videos
Duties
As the Associate Regional Director for Programs, you will be responsible for:

• Participating with the Regional Director in planning and implementing the most effective examination and supervision program for federally insured credit unions.
• Coordinating the assignments of special action cases with the Associate Regional Director for Operations (ARDO).
• Identifying and resolving field program operational problems for the states assigned.
• Providing leadership and direction on such programs as termination of insurance, mergers, special assistance, voluntary and involuntary liquidations, and other administrative remedies available in the Federal Credit Union Act, or other relevant laws and regulations.
• Determining staffing and assignment of credit unions for supervisory examiner groups. Working on site and participate with the Supervisory Examiners in critical joint conferences.
• Participating with the Regional Director to maintain effective working relationships with the credit union industry, state regulators, and other stakeholders; staying abreast of trends and developments in the entire financial industry and environment.
• Supervising the activities of the regional staff.
• Participating in conferences and meetings; and acting in the absence of the Regional Director

Requirements
Conditions of Employment

• You must complete a Public Financial Disclosure Form.
• You must be a U.S. Citizen.
• This position is eligible for telework.
• Suitable adjudication of background/security investigation is required.
• You may be required to serve a trial or probationary period.

Qualifications
For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience serving as a senior level manager or executive responsible for leading or managing a staff responsible for managing, supervising, or examining financial institution operations.
You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.
You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.
Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately.

1. Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
2. Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
3. Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
4. Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.
5. Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization.

Technical Qualification (TQ):
Expert knowledge of the financial services sector to make meaningful and informed decisions concerning the examination, supervision, and operations of credit unions or other financial institutions.
Education
Education may not be used in lieu of specialized experience for executive positions.
Additional information

• Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate.
• In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found byclicking here.
• Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/
• NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• You may need to serve a one-year managerial probationary period if you.
• In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Actmust be submitted to LaborEmpRelations@NCUA.GOV or to, Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.

• Benefits
  Review our benefits

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
If you meet the basic qualifications/specialized experience requirements, your resume will be evaluated by an NCUA ERB rating and ranking panel to determine the extent to which you possess the required executive and technical qualifications, your application will be placed in one of three categories based on the score of your ECQs/TQ:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
Best Qualified candidates will be referred to an NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority.
Reference Checks: Reference checks will need to be conducted before an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).
You may be required to take a leadership assessment.
To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12382971

• Benefits
  Review our benefits
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  To apply for this position, you must provide a complete application package which includes:
  1. Resume (required)
  2. Other supporting documentation:
  
  • Cover letter (optional)
  • Veterans' documentation (see below for requirements)
  • CTAP/ICTAP documentation (see below for requirements)
  Veterans: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
  If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
  CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
  
  • Copy of agency notice;
  • Most recent performance rating; and
  • SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
  To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
• How to Apply
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
  Click here for tips and information on how to apply for federal jobs.
  YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. EST ON 06/07/2024 TO RECEIVE CONSIDERATION.
  To begin, click " Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
  To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the " Application Status" link and then select the " More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
  Agency contact information
  Lauren Portwood
  Phone
  (703) 518-6525
  Email
  lportwood@ncua.gov
  Next steps
  Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents
To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:

• Cover letter (optional)
• Veterans' documentation (see below for requirements)
• CTAP/ICTAP documentation (see below for requirements)

Veterans: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:

• Copy of agency notice;
• Most recent performance rating; and
• SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.

To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
Click here for tips and information on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. EST ON 06/07/2024 TO RECEIVE CONSIDERATION.
To begin, click " Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the " Application Status" link and then select the " More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
Agency contact information
Lauren Portwood
Phone
(703) 518-6525
Email
lportwood@ncua.gov
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request