8 Jobs in Attalla, AL
Lineage Corporation is Hiring a Customer Service Supervisor Near Attalla, AL
Key Duties And Responsibilities
- Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
- Serve as point of contact to receive billing and customer claims
- Handle escalated customer issues and validate the claims
- Coordinate with Operations to meet on-time turnaround goals
- Partner with Operations to prepare regular reports of customer activity
- Conduct root cause assessment to proactively improve customer services month over month
- 3 years customer service experience in warehousing and/or distribution environment
- Excellent verbal and written communication skills with the ability to interact with internal and external customers
- Excellent problem-solving skills and attention to detail
- Proficient computer skills, including Microsoft Office Suite
- Must be able to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility
- Ability to work a flexible work schedule and shift, including weekends if needed
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
BenefitsLineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Job Summary
Full Time
Durable Manufacturing
$45k-57k (estimate)
05/31/2024
06/28/2024
lineagecell.com
CARLSBAD, CA
50 - 100
1990
Public
BRIAN M CULLEY
<$5M
Durable Manufacturing
Related Companies
About Lineage Corporation
Lineage Cell Therapeutics is a biotechnology company that develops and commercializes novel cell therapies for the treatment of degenerative diseases.
The job skills required for Customer Service Supervisor include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
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Step 3: View the best colleges and universities for Customer Service Supervisor.
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