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Dispatcher-Call Taker
$37k-48k (estimate)
Full Time 4 Months Ago
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King's Daughters' Hospital is Hiring a Dispatcher-Call Taker Near Ashland, KY

  • King's Daughters Medical Center
  • Medical Transport
  • Ashland, KY
  • Full Time - Rotating
  • Support Services
  • Req #: 22718

Summary

  • JOB SUMMARY
      The dispatcher-call taker position involves taking calls for scheduling and dispatching non-emergency medical services as well as emergency dispatching. Required to operate radio, telephone, or computer equipment at dispatch center and relay information to crews.
  • DUTIES AND ESSENTIAL FUNCTIONS
    • Determines priorities and coordinates dispatching of ambulance and ambulette crews on emergency, immediate, and prescheduled calls. Maintains contact with, and updates status and location of, all designated units.
    • Enter, update, and retrieve information from a wide variety of computer systems. Operates a variety of communications equipment, including radio consoles and telephones.
    • Can effectively coordinate with other emergency services for mutual aid or support.
    • Answers questions and provides information to the public over the telephone.
    • Uses good judgment in making decisions in emergency and routine situations.
    • Views CCTV monitors reporting concerns to KDMC Security Officers.
    • Charge Dispatcher-Call Taker additional duties include scheduling dispatchers-call takers, billing, processing patient transport reports for outside billing and overseeing day-to-day operations of the dispatch office.
  • EDUCATION/LICENSE/ CERTIFICATIONS/OTHER REQUIREMENTS
      Minimum requirement:
      • High school diploma or general education degree (GED)
      • Basic Life Support (BLS) certification or obtain within 90 days of hire
      • Current Driver’s License
      Preferred qualifications:
      • One year prior EMS or dispatch related experience
  • WORKING ENVIRONMENT
    • This job operates in a professional office environment routinely using standard office equipment such as computers and telephone.
    • The noise level in this position is usually moderate.
  • PHYSICAL DEMANDS
    • Constantly required to maintain a stationary position behind a computer
    • Constantly required to communicate with people telephonically requiring talking and hearing.
    • Constantly required to operate a computer and telephone.
    • Occasionally required to lift and/or move up to 50 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-48k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

05/15/2024

WEBSITE

kdhosp.org

HEADQUARTERS

Temple, TX

SIZE

100 - 200

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