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Job Purpose:
Lead the client services team across the ANAB region to ensure customer on-boarding, customer renewals, and billed days meet the targets set and provide Activ support. The position available is for a Client Services Manager with a competitive salary, along with a 5% discretionary bonus paid quarterly. Additionally, there is another 5% discretionary bonus paid quarterly based on Orion’s achieving revenue targets. The role offers hybrid working, requiring a minimum of 3 days in the office after the probationary period. Benefits include health insurance with two level options, dental coverage with three level options, VSP coverage, employer-paid life insurance, short and long-term disability coverage, accident and critical illness coverage, an Employee Assistance Program (EAP), and travel protection.
Accountabilities:
Planning and Co-ordination
Resourcing
Delivery
Reporting
Success criteria:
Context:
The Client Services Manager is accountable through the business cycle for:
Given the need to guide the team and take escalations/make operational decisions throughout office hours, the role is a full-time, 5 days a week role
Competencies:
High-level behavioural indicators
How to Apply:
If you’re interested in a confidential conversation, please email your CV to recruitment@amtivo.com.
Job Type: Full-time
Pay: $95,000.00 - $100,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
License/Certification:
Ability to Commute:
Work Location: Hybrid remote in Arvada, CO 80003
Full Time
$90k-117k (estimate)
04/25/2024
08/21/2024
The job skills required for Client Services Manager include Client Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.