Position: Community Relations Coordinator (CRC)

Salary Range: $20.94 to $31.41

Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300 SEGs, including six hospitals, fourteen school districts, two colleges, seventeen private schools, businesses, and municipalities in the San Gabriel Valley.

Serving our members with excellence and exceeding expectations is at the forefront of our business, and we can happily share that Foothill has been ranked a five-star financial institution by Bauer Financial. Bauer only recommends institutions with four- and five-star ratings. We are amongst the highest of our peers.

Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement. We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.

Awards

CUNA 2021 Member Benefits Top Performance for delivering a direct benefit of $690 per member household.

Benefits:

We offer a competitive compensation package, including benefits such as health, dental, and vision insurance, vacation time off, retirement plans, and professional development opportunities.

Health Insurance Coverage (Medical, Dental, and Vision)

401(k) Plan with dollar-for-dollar match (up to 6%)

Profit-Sharing Plan

Flexible Spending Account

Life and AD&D Insurance

Paid Time-Off Program

Educational Reimbursement Program

Paid Holidays

Special Recognition Programs

Referral Program

Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Summary: This position will be responsible and accountable for building long-term relationships with Foothill's existing and potential members. This includes but is not limited to relationships with our community, partnerships, chambers, and Select Employer Groups (SEG) that include engaging members in financial literacy, helping drive growth, and pursuing new partnerships and sponsorships.

Essential Duties and Responsibilities: The Community Relations Coordinator (CRC) supports the credit union's core values by displaying the highest level of integrity and honesty and is passionate about communicating and promoting our short and long-term vision and goals.

• Coordinate Bite of Reality events, including scheduling, coordinating volunteers and materials
• Work with Business Development Lead and marketing team to create necessary marketing pieces and promotions for Bite of Reality
• Coordinates and plans seminars and financial literacy events with SEG partners and community outlets
• Schedule Foothill team members as guest speakers for Chamber events with a focus on financial literacy topics
• Help manage the Financial Well-Being Center, which includes the It's a Money Thing and Everfi modules and playlists, including pulling necessary data reports for monthly updates
• Work with teachers at school SEGs to implement the EverFi At School program and continually maintain relationships to engage with students and participants. Generate new ideas and engagement tools to promote and increase Foothill's financial literacy options.
• Provide members and SEG feedback for new seminars, educational events, and promotions. Develop and maintain events to engage with the community, including coordinating sponsorships.
• Build and maintain a Foothill volunteer program that supports community and SEG events.
• Be a backup to our Business Development Consultants for on-site and events.
• Have a complete understanding of all credit union products and services.
• Perform other job-related duties as assigned.

Experience/Education Requirements:

• · High school diploma or equivalent required; college degree preferred or equivalent combined education and work experience of at least three years.
• · Minimum of three years of related experience in a financial institution (Credit Union preferred)
• · Minimum of one (1) year of experience performing community outreach activities or similar preferred
• · Thorough knowledge of Credit Union services and products within six months

Desirable certifications in the following areas:

· N/A

Other Skills and Abilities:

• · Proven ability to develop research for industry-related products and services.
• · Demonstrated ability to prepare clear and concise written recommendations.
• · Demonstrated aptitude to troubleshoot issues as they arise in a timely manner.
• · Demonstrated project management skills with successful implementation.
• · Commitment to punctuality and attendance
• · Understanding of cause and effect (how changes could impact systems and services)
• · Excellent verbal and written communication skills; detail-oriented
• · Knowledgeable of Microsoft Office programs with strong Excel skills
• · Maintain a positive and professional behavior and image with credit union members, staff, and management.
• · Able to confidentially maintain all credit union members' and team members' information.
• · Maintain a working knowledge of policies, procedures, agreements, and laws to perform job duties effectively.
• · Ability to prioritize, adapt to change, and efficiently handle various tasks in a busy and dynamic work environment.
• · Ability to work with diverse personalities and populations.
• · A valid California Class C Driver's License, a method of transportation when needed to carry out job-related essential functions, and at least minimum automobile insurance coverage as required by the State of California

Compensation details: 20.94-31.41 Hourly Wage