Description

SUMMARY: A customer facing role providing excellent service to the resort’s bar customers. Serves guests quickly, efficiently and with complete knowledge of food and beverage menus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Takes beverage (alcoholic and non-alcoholic) orders from bar and patio patrons
• Communicates with bar and kitchen staff to ensure beverages and food are made correctly
• Greets customers as they are approaching the bar with a great attitude and customer service
• Maintain knowledge of the characteristics and description of all wine, beer and liquors in stock
• Maintain knowledge of table/seat/station numbers, room capacity, hours of operation and bar functions
• Complete all side duties as assigned
• Input orders into POS system
• Make drink and menu recommendations to customers in efforts to upsell
• Accept customer payments to close out tabs
• Obtain assigned bank and ensure accuracy of contracted monies at all times
• Ensure tables are clean and reset immediately after guests’ departure
• Complete all applicable reports and bank drop prior to ending each shift
• Attend staff meetings, training, and menu tastings as scheduled
• Perform other duties as directed by Restaurant Manager and Director of Food & Beverage

Qualifications

QUALIFICATIONS, SKILLS & ABILITIES

• Must be a motivated self starter; able to manage multiple tables and areas per shift
• Knowledge of drink preparation
• Ability to understand and carry out written and verbal instructions
• Ability to anticipate customer needs and adjust where necessary
• Must be able to work independently and in a team environment
• Ability to navigate POS system

• Must meet legal age requirements for the position

EDUCATION AND/OR EXPERIENCE

• 1-2 years in cocktail drink service
• Resort or relevant experience desired
• High school diploma or equal to a GED highly preferred

CERTIFICATES & LICENSES

• Food Handler Certificate required
• TIPS Certificate required
• Must present proof you are legally authorized to work in the US

PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to:

• Ability to lift 25-50 pounds
• Stand and walk for long periods of time
• Ability to lift, carry, deliver and serve from trays
• Frequently stoops, stands, lifts, shakes, stirs, pours, carries and pushes
• Ability to use hands and fingers to handle objects, tools and controls