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```Job Summary```
We are seeking an experienced Automotive Service Manager to join our team. The ideal candidate will have a strong background in auto service management and possess excellent leadership and customer service skills. As the Automotive Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring the highest level of customer satisfaction.
```Duties```
- Manage and supervise a team of service technicians, providing guidance and support as needed
- Schedule and assign work orders to technicians, ensuring efficient workflow
- Monitor technician performance and provide feedback for improvement
- Handle customer inquiries and complaints, resolving issues in a timely and professional manner
- Maintain accurate records of all service transactions, including invoices, work orders, and customer information
- Collaborate with the sales team to promote additional services and upsell customers on maintenance packages
- Stay up-to-date with industry trends and advancements in automotive technology
- Ensure compliance with all safety regulations and company policies
```Skills```
- Strong knowledge of automotive repair and maintenance procedures, including oil changes, brake repairs, and diesel engine repairs
- Previous experience as a service technician or in a similar role within a dealership or auto service center
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with the ability to handle difficult situations with professionalism
- Proficient in cash handling procedures and point-of-sale systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
If you are a highly motivated individual with a passion for the automotive industry, we want to hear from you. Apply today to join our team as an Automotive Service Manager!
Job Type: Full-time
Pay: $63,335.03 - $85,027.13 per year
Benefits:
Day range:
Shift:
Education:
Experience:
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Work Location: In person
Full Time
Telecommunications
$100k-140k (estimate)
06/07/2024
10/03/2024
pepboy.com
Cicero, IL
<25
Telecommunications
The job skills required for Automotive Service Manager include Customer Service, Leadership, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Service Manager. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Automotive Service Manager job description and responsibilities
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Aspiring Automotive Service Managers should learn more about the mechanics of automobiles by taking autobody classes.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Automotive Service Manager jobs
The automotive service manager should be a person that can concentrate on a number of different things simultaneously.
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an automotive service manager juggles two roles at once.
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Exceptional knowledge of resolving automotive problems.
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Service advisors need to understand mechanic’s recommendations.
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Technical expertise and a deep knowledge of automotive systems and mechanisms are requirements for this position.
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Step 3: View the best colleges and universities for Automotive Service Manager.