2 Jobs in Allen, TX
Randstad is Hiring an Outbound Call Center Representative Near Allen, TX
job summary : Responsibilities :
Responsibilities :
Position is In Office No Remote
We are seeking motivated and enthusiastic individuals to join our team as an Outbound Call Center Rep. Your excellent communication, persuasion and sales skills will play a key role in delivering a positive customer experience and achieving desired outcomes. Pay Rate : $18 / Hour
Schedule : Shift will possibly change, must be available between 8am and 8pm to apply.
- Places outbound calls in a high volume environment in order to assess a customer's ability to opt into representation.
- Answer inquiries as they relate to any class action lawsuits clients may be impacted by.
- Utilize sales and telemarketing skills to create a trusted customer environment
- No script, must be able to talk with customers organically answering questions and pronouncing medical terms.
- Fluent in Spanish is a plus
Please email an updated resume to be considered for this position to [email protected].
Due to the high volume of recipients, only qualified resumes will receive responses and interviews.
Skills : Call Center Support, Call Center, Follow-up, Typing Skills, Basic Software Skills, Basic Computer Skills, Litigation support, Decision Support, Customer support, Cold Calling, Telemarketing Experience : Experienced2 year(s)
responsibilities :
Position is In Office No Remote
We are seeking motivated and enthusiastic individuals to join our team as an Outbound Call Center Rep. Your excellent communication, persuasion and sales skills will play a key role in delivering a positive customer experience and achieving desired outcomes. Pay Rate : $18 / Hour
Schedule : Shift will possibly change, must be available between 8am and 8pm to apply.
- Places outbound calls in a high volume environment in order to assess a customer's ability to opt into representation.
- Answer inquiries as they relate to any class action lawsuits clients may be impacted by.
- Utilize sales and telemarketing skills to create a trusted customer environment
- No script, must be able to talk with customers organically answering questions and pronouncing medical terms.
- Fluent in Spanish is a plus
Please email an updated resume to be considered for this position to [email protected].
Due to the high volume of recipients, only qualified resumes will receive responses and interviews.
The essential functions of this role include :
- working in a smoke free environment
- working weekends
qualifications : Experience
Experience
- Experienced
- 2 years
Education
High School (required)
skills :
- Call Center Support
- Call Center
- Follow-up
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Litigation support
- Decision Support
- Customer support
- Cold Calling
- Telemarketing
Job Summary
Full Time
Business Services
$34k-46k (estimate)
05/31/2024
07/30/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
Related Companies
The job skills required for Outbound Call Center Representative include Call Center, Customer Support, Telemarketing, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound Call Center Representative positions, which can be used as a reference in future career path planning. As an Outbound Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Center Representative. You can explore the career advancement for an Outbound Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming an Outbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Outbound Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Outbound Call Center Representative job description and responsibilities
An outbound call center uses distinct metrics to measure agent success, such as cost per call, revenue earned, total calls made and tasks completed.
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Some of the key outbound call center metrics that should be measured are first call close, conversion rate, calls per agent, calls per account, hit rate, hold time, call abandoned ratio, average call length, list closure rate, call quality/ etiquette and
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Outbound call centers may face a number of distinctive challenges.
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Outbound call center software can be a highly efficient customer service tool for both B2B and B2C businesses.
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Outbound customer service representatives need to handle many different tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Outbound Call Center Representative jobs
Leverage speech analytics software for ongoing training and coaching.
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Put together a prospect list ahead of time.
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Prioritize on-the-job experience.
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Use Productivity and Time Management Tools.
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Teach proper call center etiquette.
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Step 3: View the best colleges and universities for Outbound Call Center Representative.
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