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Kellogg Community Credit Union
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Member service representative
$34k-42k (estimate)
Full Time | Investment Management 2 Weeks Ago
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Kellogg Community Credit Union is Hiring a Member service representative Near Albion, MI

Description :

Our Member Service Representatives are responsible for providing a variety of services including working the teller line, opening new accounts, originating loans, establishing deposit products and providing service for established accounts.

Our Member Service Representatives ensure members are promptly and professionally served, following all service standards.

They also educate members on products and services available at the credit union. MSRs have established goals for cross-selling products and services to members.

Requirements are :

High school graduate.

A minimum of one year experience in a similar capacity in a banking environment.

Ability to meet and exceed established sales goals.

Ability to communicate effectively in writing and orally.

Ability to resolve interpersonal conflict and miscommunications.

Strong PC skills in Microsoft Word, Excel and Publisher are desired.

Member Service Representative must have strong availability Monday -Friday until 7 : 00PM, and 3 : 00PM on Saturday. Opening is in Battle Creek Michigan.

PM20

Requirements :

PIf3094d6d8674-26289-34454616

Last updated : 2024-05-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

SALARY

$34k-42k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

08/22/2024

WEBSITE

kelloggccu.org

HEADQUARTERS

Battle Creek, IA

SIZE

100 - 200

INDUSTRY

Investment Management

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The job skills required for Member service representative include Products and Services, Cross-Selling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College