Description

The Appointment Generator is responsible for answering incoming calls from service customers looking to schedule service appointments for their vehicles.

This position also involves outbound calls to customers in database and responding to Internet and telephone customer inquiries, as well as occasionally greeting customers in person as they enter the Service Department and directing them to the right locations. Other duties as assigned.

BDC Representative - Requirements :

• Excellent written and verbal communication skills
• Will be required to answer heavy inbound call traffic, as well as make outbound calls and emails to clients every day
• Must have strong computer and phone skills and must pay careful attention to detail
• Professional appearance
• Valid in-state driver's license

We offer best in class industry benefits :

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Last updated : 2024-05-21