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MMC Group
Albany, NY | Full Time
$40k-51k (estimate)
4 Days Ago
Goldstein Auto Group
Albany, NY | Full Time
$37k-46k (estimate)
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Nixon Peabody LLP
Albany, NY | Full Time
$55k-72k (estimate)
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Avis Budget Group
Albany, NY | Full Time
$40k-50k (estimate)
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Jackson Hewitt
Jackson Hewitt
Albany, NY | Full Time
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Avis Budget Group
Albany, NY | Part Time
$40k-51k (estimate)
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Raymour and Flanigan
Albany, NY | Full Time
$39k-49k (estimate)
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Nixon Peabody LLP
Albany, NY | Full Time
$78k-98k (estimate)
8 Months Ago
Customer service rep
MMC Group Albany, NY
$40k-51k (estimate)
Full Time | Business Services 4 Days Ago
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MMC Group is Hiring a Customer service rep Near Albany, NY

Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position.

We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas.

With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Call Center Customer Service Representative Responsibilities : -Receive telephone calls and provide scripted responses to callers.

  • Identify situations that require further research and monitoring-Record all interactions in a Customer Relation Management application-Advise supervisor of issues and problems-Performs other duties as assigned-Complies with all policies and standards-Provides customers with information that is specialized and communicated in a warm empathetic manner-Uses standard script and established guidelinesQualifications-The desire to learn excellent communication skills.
  • Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$40k-51k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

08/15/2024

WEBSITE

mmcgrp.com

HEADQUARTERS

IRVING, TX

SIZE

500 - 1,000

FOUNDED

1993

TYPE

Private

CEO

TERESA RICH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Customer service rep include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College