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JOB SUMMARY
ESSENTIAL JOB FUNCTIONS
The Lead Customer Service Representative is accountable for the following items:
JOB REQUIREMENTS
Education and Experience
Other Requirements
BCI and its operating companies will provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information, ancestry, disability, or veteran or military status.
Job Type: Full-time
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Television & Broadcasting
$53k-68k (estimate)
06/05/2024
10/02/2024
maxxsouth.com
OXFORD, MS
100 - 200
2014
PETER KAHELIN
$10M - $50M
Television & Broadcasting
Strive to be the Best and Live to the Maxx! Here at MaxxSouth Broadband we dedicate ourselves to finding the best employees to serve our customers. Our customers deserve nothing but the best when it comes to their entertainment needs. MaxxSouth Broadband is constantly looking into new endeavors that will bring its technology and service to the front of the line. All MaxxSouth Broadband employees believe at the end of the day, our customers should Live to the Maxx! If you thrive working for a company that has big dreams and you have the knowledge, commitment to customer service and strive for e ...
xcellence we look for in new employees, take the time to browse some of the opportunities we have below. You may find the the one you've been waiting for. We hope to see you on board soon...
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The job skills required for Lead Customer Service Representative include Customer Service, Initiative, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Customer Service Representative positions, which can be used as a reference in future career path planning. As a Lead Customer Service Representative, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Customer Service Representative. You can explore the career advancement for a Lead Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Lead Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Customer Service Representative job description and responsibilities
A lead customer service representative handles escalation and evaluates team member's performance.
02/22/2022: Provo, UT
Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction.
03/07/2022: Lancaster, PA
They also make provision for a change of mode of operation when the existing one isn’t yielding maximum results.
01/19/2022: Ventura, CA
Give detailed statistical feedback on performance of team members to the management for staff evaluation and reward purposes.
03/21/2022: Anaheim, CA
Create better modes of operations to make customer service easier for both team members and customers.
02/06/2022: Wilmington, DE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Customer Service Representative jobs
Develop a customer loyalty program.
03/30/2022: Kansas City, KS
Build a customer survey strategy.
01/19/2022: Boise, ID
Get creative with customer renewals and upsells.
03/27/2022: Kansas City, KS
Reply as quickly as possible on social media.
01/10/2022: Fargo, ND
Monitor customer service through social media with a tool.
02/15/2022: Passaic, NJ
Step 3: View the best colleges and universities for Lead Customer Service Representative.