Overview

About Berry At Berry Global Group, Inc. (NYSE : BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet.

We do this every day by leveraging our unmatched global capabilities, sustainability leadership, and deep innovation expertise to serve customers of all sizes around the world.

Harnessing the strength in our diversity and industry-leading talent of over 40,000 global employees across more than 250 locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy.

The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey. For more information, visit our , or connect with us on or As a Customer Expereince Specialsit II This position provides daily support for customer accounts to ensure the effective execution of customer’s needs.

This role actively collaborates with internal teams to build and maintain strong relationships with assigned accounts resulting in business growth

Responsibilities

• Able to perform all activities at Customer Experience Specialist I level
• Manage top tier level accounts
• Pro-actively engage customers to better understand account needs and

challenges

• Participates with departmental and cross functional teams and projects
• Mentor new team members
• Perform other related duties as assigned

Qualifications

Ability to make fact based decisions and understand the impact on our

customers and business

• Demonstrates professional verbal and written skills in fast-paced environment
• Ability to perform independently with minimal supervisionAbility to multi-task, prioritize and manage time effectivelyFluent in all required databases, programs, portals, and operating systems necessary for internal and external support
• College degree or equivalent work experience required

Last updated : 2024-06-04