B2B Operations Associate / Specialist (English / Korean Bilingual) Description Position Summary : Analyzing customer’s forecasts.

Maintaining accurate inventory level by placing order on time. Shipping materials according to the customer’s request. Role Description : Provide a service to US & Mexico automotive customers by communicating closely with customers and SCM / HQ in Korea in order to supply materials on time.

Essential Duties & Responsibilities : Daily operation of checking order status, communicating across departments (HQ Korea, Sales team, production team, & technical team) to fulfill customer’s requests and provide solutions.

Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.

Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.

Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers Process import / export document and arrange appropriate transport mode based on strict deadlines Update customer’s portal of packaging data, NAFTA (Certificate of Origin), etc.

If customer requires Obtain documents related with sales orders and proof of delivery and send invoices to customers Monitor inbound & outbound schedule at the warehouse Conduct warehouse inventory audits and maintain inventory accuracy Handle bill document for customs clearance.

Maintain accurate records of sales history. Report weekly sales recap to the management to reach the sales goal. Month-end closing procedures (Warehouse / Freight / Samples / Customs Related Invoices) Proceed customers’ claim invoices through the SAP based on QA Team’s decision Maintain the price chart up-to-date (Applying LTA on time as contracted) Other duties as assigned.

0 8 years of work experience Knowledge and Skills : Excellent verbal and written communication skills Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP Bilingual (English & Korean) Team works, good attitude, energetic Problem solving skills Organized, detail oriented, and ability to multi-task Physical Demands : Position requires sitting at a desk working on a computer for at least 2 / 3 of time.

Position requires minimal lifting up to 20 lbs. Position requires regular and reliable attendance. Position requires travel up to 10% of time.

Benefits : 401K, 401k Matching, Health Insurance, Dental / Vision, Wellness Program, Vacation / Holiday / Personal Day, Incentive Program Powered by JazzHR

Last updated : 2024-05-24