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Reservations Agent (Full-Time)
$38k-50k (estimate)
Full Time | Accommodations 5 Months Ago
Save

Omni Hotels & Resorts is Hiring a Reservations Agent (Full-Time) Near Asheville, NC

Location

Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Job Description

Assist guests with the Reservation process. Maximize potential revenue by following specified selling guidelines. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing, and computer work.

Responsibilities

  • Accurate input of Reservations into system.
  • Input Reservations within specified time periods.
  • Maximize potential room revenue by following specified selling guidelines.
  • Respond to guest calls in a timely manner.
  • Property-wide departmental interaction.
  • Raise the awareness of inventory issues.
  • Knowledge of hotel services and events.
  • Ensure an efficient and professional working environment with open communication.

Qualifications

  • Strong keyboard skills preferred.
  • Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel.
  • Ability to learn and master multiple software systems required.
  • Strong working knowledge of Microsoft Excel.
  • Must be organized with the ability to handle multiple tasks.
  • Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$38k-50k (estimate)

POST DATE

01/25/2023

EXPIRATION DATE

06/18/2025

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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The job skills required for Reservations Agent (Full-Time) include Front Office, Sales and Marketing, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent (Full-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent (Full-Time). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Reservations Agent (Full-Time) positions, which can be used as a reference in future career path planning. As a Reservations Agent (Full-Time), it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent (Full-Time). You can explore the career advancement for a Reservations Agent (Full-Time) below and select your interested title to get hiring information.

If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservations Agent job description and responsibilities

Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.

02/20/2022: Charlotte, NC

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

01/02/2022: Anchorage, AK

Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

01/11/2022: Pierre, SD

Process reservations that require direct communication with the service provider through both email and telephone.

02/23/2022: Amarillo, TX

Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.

03/14/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservations Agent jobs

Reservation Agents must be very knowledgeable on the services they are selling or promoting.

03/08/2022: Port Arthur, TX

Reservationists often work with multiple reservations at a time and need to be able to multitask.

03/03/2022: Twin Falls, ID

Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.

02/26/2022: Fayetteville, NC

Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.

01/24/2022: New Haven, CT

Some agencies prefer reservations agents with firsthand experience visiting a country.

01/10/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Reservations Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College