100 Jobs in , KY
Spirit Omega is Hiring a Call Centre Agent(s) Near Canada, KY
- Provide support to individuals with diplomacy throughout the claim form process.
- Collaborate closely with other Call Center Agents to ensure comprehensive support is provided.
- Develop and foster relationships with claimants.
- Assist claimants in checking claim status and navigating the appeals process.
- Assist claimants in completing claim forms and connecting them with support resources.
- Educate individuals on the claims process and settlement benchmarks.
- Participate in training sessions to ensure effective claims support.
- Ability to pivot and adapt to changes as required.
- 3 years of experience.
- Ability to establish trust and communication with individuals dealing with (intergenerational) trauma.
- Proficient in technology and online platforms.
- Strong interpersonal and communication skills.
- Willingness to travel across Canada.
- Provide virtual support to claimants (via phone or computer) as needed.
- Familiarity with Indigenous regional governance structures.
- Understanding of Indigenous culture, history, and trauma impacts.
- Knowledge of colonial policies and their effects on Indigenous communities.
- Indigenous self-identification or firsthand experience with Indigenous communities is an asset.
Job Summary
Full Time
$31k-40k (estimate)
05/30/2024
08/25/2024
The job skills required for Call Centre Agent(s) include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Centre Agent(s). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Centre Agent(s). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Centre Agent(s) positions, which can be used as a reference in future career path planning. As a Call Centre Agent(s), it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Centre Agent(s). You can explore the career advancement for a Call Centre Agent(s) below and select your interested title to get hiring information.
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