Job Overview:

We are seeking a skilled Auto Collision Damage Estimator to join our team. Monday, through Friday 7:30 am to 5:30pm. No weekends. Looking for the right individual to join our team. Come talk to us about this opportunity.

Responsibilities include, however, not limited to;

• Greet each customer in a cheerful, positive manner. Make every effort to make the customer feel comfortable and welcome during the sales and estimate process, or when visiting your shop.
• Educate each customer about the process of getting a vehicle repaired, including insurance procedures, repair techniques, safety, value, etc.
• Maintain an appropriate dress code that characterizes professionalism and trust.
• Develop a follow-up system for all estimates not captured and for all completed jobs. Customer dissatisfaction issues should be dealt with swiftly and effectively.
• Prepare all estimates in an accurate and efficient manner, keeping in mind that the estimate later becomes the blueprint for the repairs. Accuracy and detail cannot be overstressed. Include every task on the estimate whether it is a paid function or not.
• Observe the guidelines and procedures outlined in the DRP booklets ensuring that guidelines for each account are being handled correctly.
• Continually work toward improving your sales skills, knowledge and strategies in order to increase traffic and closing ratio.
• Diligently negotiate an agreed price on every job that ensures the company’s ability to earn a profit. Make certain to negotiate the agreed price, prior to initiating the repairs.
• Verify that all signatures, work authorizations, powers of attorney, and pre-inspection checklists have been obtained prior to initiating the repairs.
• Document all special information (i.e. conversation, etc.) in the management system for the benefit of any other staff member who may handle the file during the repair process. This is especially important for the production department in order to deliver a finished product exactly as described to the customer during the sale process.
• Review all final bills and supplemental billings for accuracy, and thoroughly check the final repairs prior to delivery to the customer.
• Attend the daily production meeting, review the current status of sales and production, and plan daily, weekly and monthly strategies to boost performance and cycle time improvement.

Qualifications:

To perform this job successfully, the individual must be able to perform each task at a satisfactory level. The individual must be able to retain the procedures and effectively respond to questions from Management and other staff members. The ability to deal with situations involving variables in a professional manner is also expected. Must have a valid driver’s license

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

The employee is occasionally required to talk to Customers. The employee is regularly required to lift up to 10 pounds and up to 25 pounds.

The employee is frequently required to lift up to 50 pounds and frequent pushing, pulling, lifting and/or moving up to 75 pounds.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to walk and sit.

The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms.

VISION

Close vision (clear vision at 20 inches or less)

Color vision (ability to identify & distinguish colors)

WORK ENVIRONMENT

The employee is frequently exposed to outside weather conditions. Extreme exposures to heat and/or cold for extended periods, as well as adverse environmental conditions such as confined space, swift/deep water, noise, extreme height, wind, darkness and wetness.

While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles.

The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock.

NOISE CONDITIONS

Very loud noise at times.

REASONING SKILLS & ABILITIES

To perform this job successfully, the individual must be able to perform each task at a satisfactory level.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
• At least 1 year experience to successfully perform this job.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must have familiarity with Microsoft Office Programs and Estimating Systems used in the Industry.
• Must be able to quickly learn various Management Systems.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Experience:

• Construction estimating: 3 years (Preferred)

Language:

• English and Spanish (Preferred)

Ability to Commute:

• Signal Hill, CA (Required)

Work Location: In person