Position Summary

The primary responsibility of the Human Resources Receptionist position is to greet and warmly welcome and assist all guests, team members, and vendors. Additionally, performs a variety of administrative support duties to the Human Resources team as directed. 

Core Responsibilities

Responsibilities described in this section are fundamental to success in this position.

• Answers phone calls with professional enthusiasm focusing on the caller and ensuring the calls are transferred efficiently and timely to the appropriate person.
• Greet visitors and interact professionally with a varied group of individuals, including company employees, customers, attorneys, outside vendors, and family members.
• Manages the public calendars for meetings, conference calls, and assists in preparation and follow up of meetings; including the reservation and set up of conference rooms. Additionally, will check daily for any schedule conflicts and take appropriate action to resolve them in a timely manner.
• Responsible for preparing routine correspondence including emails, letters, and memos.
• Handles inbound and outbound packages and deliveries to the office and redirects them to the appropriate person in a timely manner.
• Assists corporate staff with special projects, including meeting preparation, and arranging packets and reports for various departments.
• Maintain security and telecommunication systems.
• Order supplies for dealerships (inventory and non-inventory) and corporate office supplies, including business cards.
• Assists with the Office Depot account; set up accounts for the dealerships.
• General light housekeeping of the 1^st Floor breakroom and 2^nd Floor open and close duties.
• Regularly clean the breakroom area, including countertops, tables, and appliances.
• Monitor and restock supplies such as paper towels, napkins, utensils, etc.
• Prepare and maintain coffee for team members throughout the morning.
• Promptly address any spills, messes, or maintenance issues in the breakroom area.
• Assists with planning and coordinating company events.
• Performs a variety of administrative duties and provides administrative support to the Human Resources team as directed.
• Additional duties as assigned.

Minimum Qualifications

The requirements listed below are the minimum degrees, certifications, knowledge, skills, and/or abilities required for this position.

• High School Diploma or GED equivalent.
• 2 years of college or equivalent combination of education and experience.
• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to handle a situation or problem with a positive, professional problem-solving attitude along with a commitment to solution focused resolution.
• Ability to be people focused using respectfulness and intuitiveness.
• Strong written and verbal communication skills, organizational, and time management skills.
• Good interpersonal skills; able to work effectively with a wide range of individuals.
• Demonstrates resourcefulness and ability to take initiative in the development and completion of projects.
• Knowledge of (Word, Excel, Outlook, PowerPoint, and Visio etc.).
• Ability to assess your own performance and make the necessary adjustments for self-improvement.
• Commitment to learn and increase your knowledge in all areas of your work.
• Ability to make sound decisions based on facts and what is best for the company utilizing our core values.
• Possess a strong sense of urgency and commitment to follow through.
• Ability to set a positive example for others by consistently displaying servant leadership behaviors in daily actions and decisions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk and talk or hear.
• The physical demands of the job include the use of hands and fingers, reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
• The employee must regularly lift and/or move up to 25 lbs.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.

Working Conditions

The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

• The noise level in the work environment is usually moderate. 
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Normal office environment.

Travel Requirements

The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.