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Licensed Insurance Customer Service Representative
At Foundever, we deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty as one of the largest global providers of CX products. All calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance providers in the U.S. CSRs will assist with entry-level auto and property policies. Foundever will pay for all training, testing fees, and all state licensing requirements.
We believe in investing in our agents and helping them to achieve a career in insurance. You will have the opportunity to grow within the company and encourage you to do so. The primary function of the position is to receive, review, and process calls regarding customer's insurance policies. Callers may have questions regarding the policy coverage, billing, or the need to modify the policy. Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls.
Foundever requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members.
Location Requirement: Must live in TX.
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Military Friendly:
Foundeverâ„¢ is a 2023 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 37.5 per week
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Work Location: Remote
Full Time
$40k-51k (estimate)
06/06/2024
08/05/2024
The job skills required for Virtual Customer Service Representative include Customer Service, CSR, Commitment, Billing, Planning, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Virtual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Virtual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Virtual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Virtual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Virtual Customer Service Representative. You can explore the career advancement for a Virtual Customer Service Representative below and select your interested title to get hiring information.