Veterinary Receptionist position - Booming "All-Dog" Practice!

About Good Dog Veterinary Care

Good Dog Veterinary Care is the premier "all-dog" veterinary practice in the Southeast, and the only "all-dog" veterinary practice in the state of Georgia. We are a full-service veterinary hospital, specializing in wellness and preventive care while also seeing emergency cases. We are on a mission to be a light in the veterinary medicine field – come join our team of "Dog Experts" at Good Dog Veterinary Care!

About this position

Are you looking for a career in veterinary medicine instead of just a job? Our team is the heartbeat of our practice and plays a solid, crucial and purposeful role on our mission to serve our community.

Desired Candidate Profile

We're seeking talented and joyful team members who are committed to growing with us. We want our team members to get fired up about relentlessly caring for our patients, clients, and each other.

If your mindset involves working collaboratively to achieve a common goal, if you have a passion and a positive attitude to serve others, if you enjoy creating and building relationships with people, we are looking for you!

Qualifications

• Maintain medical records
• Ability to complete assigned tasks without direct supervision.
• Excellent interpersonal communication skills.
• Ability to filter communication between our clients, doctors, and medical team

Preferred

• One-year recent experience in a veterinary practice, with increasing responsibilities.
• One- year recent experience in a customer service position, with increasing responsibilities.

Do you naturally have a warm, welcoming personality? Are you a helper who loves to solve problems? Does the idea of being the first communication in an emergency situation excite you? Do you love to turn chaos into order and ensure no details are overlooked?

Responsibilities consist of, but are not limited to:

• Multi-task, respond quickly and calmly to emergencies, helping others through necessary tasks.
• Take detailed communication notes of every interaction.
• Knowledge of the hospital’s programs, products, and services.
• Look towards future dates and actively seek overdue patients to book in open time slots.
• Communicate with clients regarding the medical status of their dogs. Demonstrate courtesy, compassion, and professionalism in all client interactions.

Get to know Good Dog Veterinary Care!

Our Mission:

We care for people and their dogs in a serving manner in order to enrich all lives.

Our Core Values:

We are respectful, responsible, resourceful and relentless.

Our Growth:

We are at a very exciting point in the growth of Good Dog Veterinary Care! In the past 5 years, Dr. Patrick Singletary and Natalie Singletary have grown the company from a 1 DVM to a 10 DVM practice. We opened Good Dog Veterinary Care West Cobb in 2019. Then, we opened our second location in Smyrna in June 2023. Our third location in East Cobb will be opening later this year. To support our plans for growth and expansion, we are actively recruiting talented candidates for all positions including Veterinarians, Registered Veterinary Technicians, Veterinary Assistants, Customer Service Representatives, and Kennel Assistants. We are excited to hear from you and make the "Good Dog Difference'' together!

Good Dog Veterinary Care offers wellness plans which allow clients to provide premium preventive care to their dogs with easy-to-manage monthly payments. We thoroughly enjoy providing exceptional care to dogs needing dental work, surgery, or hospitalization. We take pride in our state-of-the-art equipment including digital radiology, ultrasound, dental radiology, and in house laboratory equipment. We are a young and rapidly growing practice with numerous opportunities for career growth.

Top 5 Reasons to Join our Team:

1. Your Job Matters: You have unique gifts. We want your gifts to shine at work! In veterinary medicine, everyone saves lives, and it takes the entire team’s gifts to be able to accomplish this mission. Every team member has a unique role in ensuring our patients receive the highest standard of medical care.

2. We have a 4 Team Member to 1 DVM Ratio: Veterinary medicine is a fast-paced environment, and our goal is always to work with a sense of urgency but not stress. How do we accomplish this goal? We build a strong support team! The DVM’s team includes 2 Case Managers/RVTs, 1 Clinic Support, and 1 Welcome Team Member. We have built the same structure at each of our 3 locations.

3. Strong Leadership: Dr. Patrick Singletary and Natalie Singletary recognize that a strong team doesn’t just happen – it is built and cultivated! Good Dog Veterinary Care has a strong Leadership Team in place that helps the team meet their goals. In addition to our Leadership Team, we have weekly All Team Meetings and weekly DVM Meetings. We believe the only kind of leadership is servant leadership.

4. Exceptionally High Standard of Medicine: Our team practices the highest standard of medical care, and we strive to deliver an exceptional experience to every patient and client in our care. Our goal is that every client leaves our doors with all questions answered. Our team plays a pivotal role in client education, and our team thrives on providing solutions to clients in our care.

5. Clear Growth: We are looking for career minded team members who strongly desire to grow with us. We love seeing team members join us in one role and develop the skill set to grow with us into another position. We are a young, rapidly growing company with numerous opportunities for growth as we continue expanding. Come grow with us in your career!

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Work setting:

• In-person

Ability to Relocate:

• Marietta, GA 30068: Relocate before starting work (Required)

Work Location: In person