POSITION SUMMARY:

A Barista is an integral part of a coffee shop's operations responsible for preparing and serving a variety of hot and cold beverages to customers, ensuring each cup is crafted with precision and care. Exceptional customer service skills, attention to detail, and knowledge of coffee will enable you to deliver a great service experience to every customer. Must have a positive attitude and a friendly demeanor.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, while maintaining consistent taste and presentation standards.
• Greet customers in a friendly and welcoming manner, providing exceptional customer service at all times.
• Maintain a clean and organized workspace, including coffee preparation areas, equipment, coffee condiment stations and dining areas.
• Follow proper food safety and sanitation procedures to ensure the safety and well-being of customers and colleagues.
• Stay up to date with coffee industry trends, including new blends, brewing methods, and flavor profiles, and make recommendations to customers.
• Assist in restocking inventory, tracking supplies, and notify management when items need to be replenished.
• Collaborate with team members to ensure smooth operations and contribute to a positive work environment.
• Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.

EDUCATION/WORKING KNOWLEDGE:

• One year of experience as a Barista in an upscale restaurant or hotel.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Exceptional attention to detail to maintain high cleanliness and presentation standards.
• Ability to work well in a team and communicate effectively with colleagues.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job.

• Basic math skills to assist with inventory management and cash handling.
• Ability to stand for extended periods and lift moderate loads (e.g., bags of coffee beans).
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.