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BillingNav
We are the leading tech-enabled medical balance billing solution for self-funded employer health plan participants.
Overview
The Member Experience Manager handles escalated member balance bill and consumer report matters, which includes guiding members through the balance bill dispute resolution process. You will regularly communicate with BillingNav client companies to ensure all data/documentation relevant to balance bill matters is collected and updated as needed. You will manage a team of Member Experience Associates, as well as provide project status updates to leadership at BillingNav.
Responsibilities
Qualifications
About Us
BillingNav is a technology company that seeks to automate and streamline the defense of plan participants against balance billing by medical providers. BillingNav has developed a paperless process to manage balance bills in a HIPAA compliant cloud platform with a database accessible to clients warehousing all communications with providers, participants and plans. BillingNav provides security to plans and their participants through its defense of participants from balance bills as set forth below.
Full Time
$76k-114k (estimate)
03/15/2024
06/11/2024
The job skills required for Member Experience Manager include Customer Service, Leadership, Presentation, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Experience Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Experience Manager positions, which can be used as a reference in future career path planning. As a Member Experience Manager, it can be promoted into senior positions as a Retail Banking Product Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Manager. You can explore the career advancement for a Member Experience Manager below and select your interested title to get hiring information.