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GUEST SERVICE AGENT/FRONT DESK JOB DESCRIPTIONS
Supervisor: OPERATIONS MANAGER Department: FRONT DESK
SUMMARY
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
appropriate person with alternative plan
work to ensure quality
EDUCATION/EXPERIENCE
Less than a high school diploma; or up to one month related experience or training; or equivalent combination of education and experience
LANGUAGE ABILITY
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATH ABILITY
Ability to add, subtract, multiple, and divide in all units of measure
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in writing, orally, or diagram dorm. Ability to deal with problems involving several concrete variables in standardized situations.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non- weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and
reach with hands and arms. The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and
talk or hear. The employee is occasionally required to sit and taste or smell.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.50 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
$26k-34k (estimate)
03/09/2024
09/04/2024
The job skills required for Guest Service Representative include Customer Service, Problem Solving, Laundry, Initiative, Planning, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.