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Customer support representative
$37k-46k (estimate)
Full Time Just Posted
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Trispoke managed services is Hiring a Customer support representative Near Toledo, OH

Customer Support Representative (1166) : Toledo, OH - 43659

Pay - $17.50 / hr on W2!

8am to 5pm

12 months contract with potential extension.

US Citizenship or Perm Residents

Job Description :

  • The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and the client.
  • This position engages and collaborates with external customers and internal partners to make the client the supplier of choice.

Responsibilities include :

  • answering customer calls and emails, order management, and issue resolution.
  • The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors.
  • This role is part of Customer Operations within the Supply Chain Team.
  • Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and / or providing information about an organization or service.
  • May include some telephone and / or mail (including electronic) interaction.
  • May work as part of a team or as an individual.
  • May require use of office automation to enable and report on the outcomes.
  • This is not applicable to Contact Center positions.

Education : High School Diploma

For more jobs : https : / / www.linkedin.com / company / trispoke-managed-services-pvt-ltd / jobs

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Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

08/14/2024

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The job skills required for Customer support representative include Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

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Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

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Customer support representative document reports, resolve complaints, and process orders and payments.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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